Methodology for Automate Negotiation for Order Transaction of Injection Mold Manufacturer

사출금형제조업체의 주문처리를 위한 자동협상방법론

  • 박영재 (카네기멜론대학교 e-SCM Lab Post-Doc) ;
  • 최형림 (동아대학교 경영정보과학부)
  • Published : 2004.06.01

Abstract

Today, there are several markets in cyber space where companies trade electronically due to the development of Information Technology. On the other hand, the most important thing in trades is negotiation. So, in order to support current business practices as well as new ones on the Internet, electronic commerce systems need an ability to negotiate. In this paper, proposed is a method by which a seller can be supported by an agent which plays a role in negotiation process among small and medium companies especially injection mold manufacturer. If the manufacturing capacity cannot afford to produce all orders, the manufacturer may want to extend due dates and the buyers may want to discount prices. The negotiation agent discussed in this paper cooperates with the schedule agent to get due-date information, and performs a role in one (seller)-to-many (buyer) negotiation processes.

오늘날 정보기술의 발달로 인해 기업들은 가상공간에 시장을 형성하여 전자적으로 거래를 하고 있다. 한편 거래에서 가장 중요한 과정은 협상이라고 할 수 있다. 따라서 현재의 거래환경과 새로운 거래환경을 지원하기 위한 전자상거래시스템에서의 협상기능은 매우 중요한 부분으로 생각된다. 이에 본 논문에서는 중소 제조업을 대상으로 구매자와 판매자간의 협상과정을 지원하기 위한 에이전트의 구축방안을 판매자 측면에서 제시하고자 한다. 제조업체의 생산능력 한계로 인해 접수된 주문의 납기일을 준수할 수 없을 경우 제조업체는 구매자에게 납기일을 연장해 줄 것을 요청하게 되며 구매자는 가격을 낮추어 줄 것을 요구하게 된다. 납기일 정보를 얻기 위해 본 논문의 자동협상방법론은 일정계획을 기반으로 하고 있으며 협상 변수들의 차원으로 구성된 협상 매트릭스를 이용하여 협상 메시지의 작성 및 상대방의 협상 메시지를 평가할 수 있도록 하였으며 협상 대상자가 다수일 경우에도 다자간 협상을 수행할 수 있도록 하였다.

Keywords

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