Korean Management Science Review (경영과학)

The Korean Operations Research and Management Science Society (한국경영과학회)
권호 표지

An Exploratory Study on the Perception of Organizational Ownership of Explicit and Tacit Knowledge

조직 구성원이 보유한 형식지와 암묵지의 조직소유 인식에 관한 탐색적 연구

  • 장시영 (성균관대학교 경영학부) ;
  • 이정섭 (서울시립대 반부패행정시스템 연구) ;
  • 오만석 (한국후지쯔 컨설팅그룹)
  • Published : 2004.05.01
Download PDF
⟨ Previous Next ⟩

Abstract

Today's organizations make every effort to achieve effective knowledge management. under the recognition that knowledge is a powerful. competitive weapon. For knowledge management to be successful, however, not only should knowledge be voluntarily offered by organizational members but also the organizational ownership of knowledge be perceived among members. In this regard. this study explores antecedent factors of organizational ownership of knowledge based on the extension of previous studies. The analysis of two hundred and fifty-five survey data indicates that cohesion of department or team, propensity to share, and task interdependence are significantly related to organizational ownership. The relationship turns out to be stronger with tacit knowledge than with explicit knowledge. Some suggestions are proposed for enhancing effective knowledge management.

Keywords

References

  1. Alavi, M and Leidner, D.E. 'Review :Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues,' MIS Quarterly, Vol. 25, No.1(2001), pp.107-136 https://doi.org/10.2307/3250961
  2. Asllani, A and Luthans, F., 'What Knowledge Managers Really Do : An Empirical and Comparative Analysis,' Journal of Knowledge Management, Vol.7, No.3(2003), pp.53-66 https://doi.org/10.1108/13673270310485622
  3. Ba, S., Stallaert, J., Whinston, A,B., Research commentary : introducing a third dimension in information systems design The case for incentive alignment, Information Systems Research, Vol.12, No.3(2001), pp.225-239
  4. Bandura, A., Social Foundations of Thought and Action, Englewood Cliffs, NJ, Prentice Hall, 1986
  5. Beggan, J.K. and Brown, E.M., 'Association as a Psychological Justification for Ownership,' Journal of Psychology, Vol.128, No,4(July 1994), pp.395-380
  6. Blau, P.M., Exchange and Power in Social Life, New York: Wiley, 1964
  7. Boyer, R.E., Survey of the Law of Real Property. St. Paul, MN: West Publishing, 1981
  8. Brief, AP. and Motowidlo, S.J., 'Prosocial Organizational Behaviors,' Academy of Management Review, Vol.11, No.4 (1986), pp.710-725 https://doi.org/10.2307/258391
  9. Bryniolfsson, E., 'Information Assets, Technology, and Organization,' Management Science, Vol.40, No.12(1994), pp.1645-1662 https://doi.org/10.1287/mnsc.40.12.1645
  10. Burstin, K. Doughtie, E.B. and Raphaeli, A, 'Contrastive Vignette Technique: An Indirect Methodology Designed to Address Reactive Social Attitude Measurement,' Journal of Applied social Psychology, Val.10, No.2(1980), pp.147-165
  11. Constant, D., Kiesler, S. and Sproull, L., 'What's Mine is Ours, or is it? A Study of Attitudes about Information Sharing,' Information System Research, Vol.5, No.4 (1994), pp.400-421 https://doi.org/10.1287/isre.5.4.400
  12. Davenport, T.H, Information Ecology. Oxford University Press, 1997
  13. Davenport, T.IL and Prusak, L. Working Knowledge, Harvard Business School Press, Boston, 1998
  14. Deshpande R, Farley, J.U and Webster, F.E., 'Corporate Culture, Customer Orientation, and Innovativness in Japanese Firms : a Quadrad Analysis,' Journal of Marketing, Vol.57, No.1(1993), pp.23-37 https://doi.org/10.2307/1252055
  15. Gefen, D. and Ridings, C.M., 'Implementation Team Responsiveness and User Evaluation of Customer Relationship Management : A Oeausi-Experimental Design Study of Social Exchange Theory,' Journal of Management Information Systems, Vol19, No.1(2002), pp.47-69
  16. Gloet, M. and Berrell, M., 'The Dual Paradigm Nature of Knowledge Management : Implications for Achieving Quality Outcomes in Human Resource Management,' Journal of Knowledge Management, Vol. 7, No.1(2003), pp.78-89 https://doi.org/10.1108/13673270310463635
  17. Goffee, R. and Jones, G., 'What holds the Modem Company Together?.,' Harvard Business Review, Vol.74, NO.6(1996), pp. 133-148
  18. Heider, E., The Psychology of Informaiion Relations, New York: Wiley, 1958
  19. Hofstede, G., Neijen, B., Ohayv, D.D. and Sanders, G., 'Measuring Organization Cultures : A Qualitative and Quantitative Study across Twenty Cases,' Administrative Science Quarterly, Vol.35, NO.2(1990), pp.286-316
  20. Jarvenpaa, S.L. and Staples, D.S., 'Exploring Perceptions of Organizational Ownership of Information and Expertise,' Journal of Management Information Systems, Vol.18, No.1(2001), pp.151-183 https://doi.org/10.1080/07421222.2001.11045673
  21. Jaworski, B.J. and Kohli, A.K., 'Market Orientation : Antecedents and Consequences,' Journal of Marketing, Vol.57, No.3(1993), pp.53-70 https://doi.org/10.2307/1251854
  22. Kelley, H.H. and Thibaut, J., The Social Psychology of Groups, New York : Wiley, 1978
  23. King, A, 'Retrieving and transferring embodied data : Implications for the management of interdependence within organization,' Management Science, Vol.45, No.7 (1999), pp.918-935 https://doi.org/10.1287/mnsc.45.7.918
  24. Levine, D.L., 'hat do Wages Buy,' Administrative Science Quarterly, Vol.38, No.3 (1993), pp.462-483 https://doi.org/10.2307/2393376
  25. Loke, E.A., The nature and causes of job satisfaction, In Handbook of Industrial and Organizational Psychology(edited by M.D. Dunnette), Rand-McNally, chicago, 1976
  26. Markus, M.L., Systems in Organization : Bugs and Features, Boston: Pitman, 1984
  27. Monge, P.R., Fulk, J., Kalman, M.E., Flanagin, A.J., Parnassa, C. and Rumsey, S., 'Production of Collective Action in Alliance-based Interorganizational Communication and Information Systems,' Organization Science, Vol.9, No.3 (1998), pp.411-433 https://doi.org/10.1287/orsc.9.3.411
  28. Mowday, R.T., Porter, L. and Steers, R.M., Organizational Linkages : The Psychology of Commitment, Absenteeism, and Yurnover, New York : Academic Press, 1982
  29. Netemeyer, R.G. Boles, J.S. McKee, D.O. and McMurrian, R., 'An Investigation into The Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context,' Journal of Marketing, Vol. 61, No.3(1997), pp.85-98 https://doi.org/10.2307/1251791
  30. Nonaka, I. and Takeuchi, H., The Knowledge-Creating Company-How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, 1995
  31. O'Reilly, C.A. and Chatman, J.A., 'Organization Commitment and Psychological Attachment : The Effects of Compiance, Identification, and Internalization on Prasocial Behavior,' Journal of Applied Psychology, Vol.71, No.3(1986), pp. 492-499 https://doi.org/10.1037/0021-9010.71.3.492
  32. Orlikowski, W.J., Learning from Notes: Organizational Issue in Groupware Implementation. Proceedings of the Conference on Computer Supported Cooperative Work, New York : Association of Computing Machinery, 1992, pp.362-369
  33. Palmer, J., 'The Human Organization,' Journal of Knowledge Management, Vol. 1, No.4(1998), pp.294-307 https://doi.org/10.1108/EUM0000000004601
  34. Perez, J.R. and Pablos, P.O., 'Knowledge Management and Organizational Competitiveness : A Framework for Human Capital Analysis,' Journal of Knowledge Management, Vol.7, No.3(2003), pp.82-91 https://doi.org/10.1108/13673270310485640
  35. Porter, M.E. and V.E. Millar, 'How Information Gives You Competitive Advantage,' Harvard Business Review, 1985
  36. Robey, D., Theories that Explain Contradiction : Accounting for the Contradictory Organizational Consequences of Information Technology, The ICIS Proceedings, New York : Association of Computing Machinery, 1995, pp.55-63
  37. Scholz, C., The Symbolic Value of Computerized Information Systems, In P. Cagliardi(ed.), Symbols and Artifacts. New York: Aldine de Gruyter, 1990, pp.233-254
  38. Smith, A.D. and Rupp, W.T., 'Communication and Loyalty among Knowledge Workers : A Resource o the Firm Theory View,' Journal of Knowledge Management, Vol.6, No.3(2002), pp.250-261 https://doi.org/10.1108/13673270210434359
  39. Stewart, T.A., 'Brainpower,' Fortune, (June 1991), pp.44-56
  40. Szulanski, G. The process of knowledge transfer : a diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes, Vol.82, No.1(2000), pp. 9-27
  41. Tyler, T.R., 'Why People Cooperate with Organizations : An Identity-based Perspective,' In B.M. Staw and R. Sutton(eds.), Research in Organizational Behavior, Greenwich, CT: JAI Press, Vol.21(1999), pp.201-246