Building Competitive Advantages through Information Systems(IS) Outsourcing: A Resource-Based View(RBV) Approach

정보시스템 아웃소싱을 통한 경쟁력 제고: Resource-Based View(RBV) 접근

  • 구자현 (Florida Atlantic University 경영정보학)
  • Published : 2003.09.30


This paper employs the lens of the resource-based view(RBV) to investigate how firms create competitive advantages through IS outsourcing arrangements. The RBV framework is used to explore how a firm adds value and reaps benefits from IS outsourcing arrangements. The primary finding is that in the process of value creation, the 'absorption' of the managerial and technical capabilities of external vendors is critical. When the client firm is able to absorb and integrate the IT capabilities of outsourcing vendors, these absorbed capabilities in turn become the source of IT competence and competitive advantages $vis-\grave{a}-vis$ the competition.



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