초록
We consider a two-phase queueing system with Bernoulli feedback. Customers arrive at the system according to a Poison process and receive batch service in the first phase followed by individual services in the second phase. Each customer who completes the individual service returns to the tail of the second phase service queue with probability 1 -$\sigma$. This type of queueing problem cad be easily found in computer and telecommunication systems. By deriving a relationship between the generating functions for system size at various embedded epochs, we obtain the system size distribution. The exhaustive and gated cases for the batch service are considered.
