A Panoramic Review and Vision on “Integration” for Quality Management

  • Duan, Guijiang (Quality Engineering Laboratory, Beijing University of Aeronautics and Astronautics) ;
  • Tang, Xiaoqing (Quality Engineering Laboratory, Beijing University of Aeronautics and Astronautics) ;
  • Chin, Kwai-Sang (Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong)
  • Published : 2002.12.01

Abstract

The issues of “Integration” in quality management and related fields have been discussed for a few years. Literature review reveals that this is a large and multi-disciplinary topic. Although there are many publications on this issue, very few well-cited articles show direct illustration to why, what and how to implement the “Integration” strategy in quality management. This paper presents a panoramic review and vision on “Integration” issues of quality management, in the perspectives of concept, scope, organization, information, process, and culture.

Keywords

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