Employing Ethnographic Research Methods in Information Barriers Research

정보장애 연구에 있어서 문화기술법의 적용에 관한 고찰

  • Published : 2002.12.01

Abstract

Library and information science(LIS) has been focused on the issues of information poverty and barriers and their relations, mainly in terms of current information users. However, potential users usually out of sight in library and information services undoubtedly are to be developed as legitimate clientele. In this regard, this paper attempts to shed light on some factors related to the methodological underpinnings of LIS. Ethnographic research is particularly highlighted. Since the mid 1980s, as full-fledged research of analyzing the contingencies of information use as situated in particular times and places. md using that analysis to inform user-centered information systems design LIS researchers and practitioners have been exploring possible use of ethnographic approaches, especially in studies investigating information world of the socially marginalized. This Paper addresses issues in conducting ethnographic studies in the discipline. This paper also discusses the experiences in conducting ethnographic based research md how the results of their studies may be or have been useful in improving information services fir specific populations.

정보이용과 이용자 문제에 대한 문헌정보학의 관심은 전통적으로 현재적 이용자들의 공식적 채널을 통한 정보의 추구와 이용에 집중되어 있었다. 그 결과 지식, 정보의 흐름에서 소외된 계층에 대한 연구는 미비한 실정이다. 이 글은 관련 논의에서 중요하게 다루어지지 않았던 사회적 소외계층의 정보요구에 대한 인식의 폭을 확대해야 한다는 점을 지적한다. 이를 위하여 적절한 방법론을 모색하기 위한 논의의 토대를 제공하고, 특히 사회, 경제적 소외계층에 대한 조사에 많이 적용되는 문화 기술 법을 사용하여 정보소외와 정보 빈곤의 문제에 접근할 수 있는 가능성을 가늠하고자 하였다.

Keywords

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