Journal of Information Technology Applications and Management
- Volume 9 Issue 3
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- Pages.31-46
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- 2002
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- 1598-6284(pISSN)
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- 2508-1209(eISSN)
An Evaluation on Pilot Informatization Projects : A View of User Satisfaction
사용자 만족도 관점에서의 정보화 시범사업평가
Abstract
The objective of this paper is to develop an evaluation model for pilot informatization projects. There are relatively many researches on evaluation models for information systems. These previous researches, however, lack of comprehensive view of informatization Projects and pilot systems. We apply and test a hybrid evaluation model for to measure the success of pilot informatization projects. A user satisfaction model has been used and hypotheses are developed to find relationships of evaluation factors. The hypotheses have been tested with 51 user surveys. The result of this research can give an insight for the evaluation of pilot informatization projects.