The clarification of public social workers' job and their roles

사회복지전담공무원의 직무 명확화와 그 역할

The purpose of this study is to predict the roles of public social workers and clarify their job. There were a few studies concerning them, and they suggested that it was needed to reform the delivery system or to supplement personnel. But they were almost normative. This study, based on the literature, analyzed public social workers' daily works to suggest their desirable roles. Generally the job of public social workers consists of two functions. One is income maintenance function, the other is social services function concerned with economically disadvantaged. The result showed that these functions were meshed up to now. Especially, It also showed that although they performed mostly eligibility work related public assistance and general practices, they wanted to perform professional practices. Took into account their working conditions, it seemed to be desirable to clarify their job. Thus, several suggestions based on these results are as follows: First, while eligibility functions are the central aspects of the public social worker's roles, it is needed for them to provide selected access services. Second, if they wanted to perform social services, it would be needed to restrict their roles for case manager and broker.