A Study of Measuring Service Customer's Qualitative Quality Cost and Its Influence to Value Perception

서비스 고객의 정성적 품질비용 측정 및 가치지각에의 영향력에 관한 연구

The problem of trend change in the failure rate is great interest in the reliability and survival analysis. In this paper we develop a test statistic for testing whether or not the failure rate changes its trend based on a complete sample. Monte Carlo simulations are conducted to investigate the speed of convergence of the proposed test statistic.