A Case Study on the Development of Information Systems based on the Client/Server System

클라이언트/서버 시스템 환경에 기초한 정보시스템 구축에 관한 사례연구-P 대학의 종합정보시스템을 중심으로-

The purpose of this study was to examine some of the most important factors for the development of information systems with today's fast-paced, ever-changing, and exciting information system environment. Especially, it was focused to investigate current information technology related to develop information systems, to find some important problems during the development process, and to suggest solutions for the problems. Case research methodology was used because a natural setting was needed and a focus was on contemporary events for this study. Similarly, research phenomena was not supported by a strong theoretical base. The case was the development of an integrated information systems in a specific university. Multiple-case designs were desirable, but single-case study was used because of limitations of site selection. Multiple data collection methods were employed in this study such as documentation, interviews, and direct observation. Some major problems were found during the system development. First, the schedule to complete a project was delayed over six months. Second, the system did not ensure to align organizational goals and information systems goals based on BPR (Business Process Reengineering). Third, there was a difficulty in evaluating request for proposal (RPR) returns and choosing a vendor. Finally, information technology is changing too fast. So, it was very difficult to get the transparency of new technology The study has suggested a few solutions: top management support, matching If planning with business planning, complete project plan and control, user participation, and training Finally, joint application development (JAD) is strongly recommended, which is a workshop that unites management, IT specialists, and knowledge workers to define and specify the logical requirements and technical alternatives for a proposed system.