The Effects of Decision Style(Feeling vs. Thinking) on the Use of GDSS

의사결정스타일이 GDSS활용에 미치는 영향

One stream of the GDSS(Group Decision Support System) research is to investigate how GDSS affects decision performances of small groups according to task types, support features, meeting facilitation modes and meeting environments. But little study has investigated the effects of group member characteristics on group decision processes and outcomes depending upon whether GDSS is provided or not. To date, most GDSS studies have not controlled group member characteristics(e,g. personality, sex, decision style) in laboratory experiments. However, this study included the decision styles of group members as an independent variable. Therefore, this study investigated how differently members of two different decision styles perceive the use of GDSS in small group meetings through lab experiments. The two decision styles are feeling(F) style and thinking(T) style. We found that the effect of GDSS is a function of individual's decision style only in the communication thoroughness variable. The decision style is a statistically significant factor that can mediate the effects of the group support technology on the perceived communication thoroughness. Specifically, the GDSS is positively related to participants' perception about satisfaction on decision process, goal achievement, communication thoroughness, degree of influence-outward and effort for achieving meeting goals.