A Comparison of Opinions on a Consumer Education Program for the Information Society between the Professionals and the Consumers

정보사회의 소비자교육내용 구성에 대한 전문가-소비자의 의견 비교 분석

The purpose of this study is to emphasize the importance of considering both counterparts, demanders and suppliers, of consumer education when a consumer education program is developed. In order to do that, opinions of both professionals and consumers on consumer education program in the information society are compared and analyzed. Also, the differences of consumer education program in the information society are discussed based upon the opinions of these two groups. This study finds out that there are many conflicts between professionals and consumers. Therefore, two questions shoed be considered when a consumer education program is developed and is applied in a practical setting: 'Is this appropriate for consumer education'and 'what is the demand of consumers who will actuary get that education'.