A Study on the Development of Integrated Information Work Environment for Improving Work Productivity

업무생산성 향상을 위한 종합정보업무환경 구축에 관한 연구

There have been strong arguments that the best organizational type for the information society is a network organization which is intelligent and learning-oriented as well as has problem solving capacities rather than a traditional passive organization which strictly follows standard operating procedures. In this perspective, integrated information work environment emerges as attractive work environment for the 21st century. Integrated information work environment is defined as an integrated electronic environment that is available to and readily accessible be each employee and is structured to provide immediate, individualized on-line access to the full range of information, software, guidance, advice and assistance, data, images, tools, and assessment and monitoring systems to permit job performance with minimal support and intervention by others. Case study was performed to measure the productivity improvement by implementing integrated information work environment in life insurance company. The results show that there is a number of indications of strong work productivity improvements.