Consumer Problems and Consumer Education Plan in Informationized Society(I) The recognition of consumer problems and related variables in infromationized society

정보화사회의 소비자문제와 교육방안(I) 정보화와 관련된 소비자문제 인식과 영향요인 연구

The purpose of this study is to identify the levels of informationized life of individual, consumers knowledge and attitudes to informationized society, and the recognition of consumer problems in informationized society, and to investigate the related variables. Data were collected from 693.consumers living in Seoul using the constructed questionnaires by the authors. Frequency, Percentage and Multiple Regression Analysis were applied for the analysis. The level of informationized life of consumers was lower than the mid-point of the scale, the level of the consumers knowledge about informationized society was sightly higher than mid-point of the scale, and the consumer attitudes to informationized society appeared to be positive. The level of the recognition of consumer problems in informationized society was higher than the mid-point of the scale,and was influenced by job, age of consumers, and the level of consumers knowledge about informationized society.