A Comparison between Japanese TQC(Total Quality Control) and American TQM(Total Quality Management)

미국식 총체적품질경영(TQM)과 일본식 전사적품질관리(TQC)의 비교연구

  • Chung, Kyu Suk (Dept. of Business Administration, Kangwon National University)
  • Published : 1996.06.20

Abstract

Japanese TQC had been a good model for Korean quality programs during last 30years since 1960's. Now American TQM, which has been imitating TQC creatively, is emerging as another good source of information for Korean quality programs. This paper compares the characteristics between TQC and TQM on the base of framework of TQC, which will help us to understand TQM and its developing process. This paper also suggests some implications for Korean QM.

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Acknowledgement

Supported by : 강원대학교학술진흥재단