Job Skill Importance for Systems Analysts From the Viewpoint of IS and Functional Managers

IS 및 기능관리자의 시각에서 본 시스템분석에 필요한 직무능력

Increasingly, systems analysts are expected to have behavioral and administrative skills as well as technical skills. This paper presents the results of a nationwide survey of 739 information systems (IS) managers (220 responses) and other functional managers (178) regarding the importance of various skills needed by systems analysts. The findings indicate that IS managers and three functional area managers differ in their perceptions of the importance of skills that system analysts should possess. These differences suggest that IS managers consider the ability to work with others more important than do functional managers. In contrast, three functional manager groups seem to view technical areas more importantly and thus may have greater expectations for technical performance. Also the results indicate that a positive relationship exists between possession of the identified skills and systems effectiveness.