A Study on the Auditor's Altitudes to Perform Effective Quality Audit

효과적인 품질감사를 위한 감사자의 자세에 대한 고찰

Quality audit is one of tools to evaluate the effectiveness and compliance of quality system. Quality system will be improved through quality audit. This paper describes the considerations such as audit team, audit process, audit checklist and auditor's communication skills to perform effective quality audit. The result of quality audit depends on the auditees attitudes. Thus, the auditor's manner is very important to gain a good audit result.