The Effect of Need Criteria on Information Searches and Types of Buying Task of Apparel Buyers in Department Store

백화점 의류 바이어의 정보탐색과 구매과업의 유형에 대한 욕구기준의 영향

  • Hahn, Seong-Ji (Dept, of Clothing & Textiles, Seoul Women's University) ;
  • Kim, Moon-Sook (Dept, of Clothing & Textiles, Seoul Women's University) ;
  • Yoo, Dong-Keun (Dept.of Business Administration, Sejong University)
  • Published : 1995.05.01

Abstract

The purposes of this study were to identify buyers' need criteria on product/vendor selection criteria of apparel buyers in department store and to investigate the relatonships among buyers' need criteria, information search behavior, types of buying task and influential factors on buying behavior of buyers(individual characteristics, organizational characteristics, and customer perception characteristics). A questionnaire was developed to measure research subjects based on theoretical study empirically. The questionnaire was administered to 159 apparel buyers of 11 department stores in Seoul. The results of empirical studies were summarized as follows. 1. The need criteria of buyers on product/vendor selection criteria were classified into five types : vendor characteristics; quality characteristics; price characteristics; brand characteristics; product characteristics and the need criteria differed significantly by influencing factors on buying behavior of buyers. 2. There were no relationships between information types and amounts of information search but information types differed significantly by need criteria and individual characteristics 3. Types of buying task were significantly different according to need criteria of buyers and organizational characteristics. 4. Buying policy of department store was significantly different according to organizational characteristics.

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