Business reengineering of order-taking and purchasing processes : a case study

매입관리업무의 리엔지니어링 사례연구

  • 최무진 (계명대학교 경영대학 경영정보학과) ;
  • 장상구 (주식회사 쌍용컴퓨터)
  • Published : 1995.02.01

Abstract

Business reengineering (BR) is an emerging idea that attempts to restructure inefficient, current business processes through redesigning jobs and exploiting new information technology (IT), and helps achieving significant improvements in white-collar productivity and returns of IT investment. This research analyzed order-taking and purchasing processes of a company (a coil distributor) using BR concepts, models and principles. We also made proposals for reengineering the present business processes. For this, BR literatures were reviewed to derive BR models and principles to be used for analyses. We applied these ideas to six(6) types of order-taking and purchasing processes of Company T. For each type, current processes, BR analyses, and proposals for BR were described. Finally, findings were summarized and discussed.

Keywords

References

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