품질경영학회지 (Journal of Korean Society for Quality Management)
- 제22권1호
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- Pages.1-32
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- 1994
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- 1229-1889(pISSN)
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- 2287-9005(eISSN)
서비스 품질 측정 방법의 비교연구 - 호텔서비스를 중심으로 -
Comparative Analysis of Service Quality Measurement - Hotel Service Oriented -
- Park, Hung-Sik (Dept. of Tourism Management, Mokpo National University) ;
- Rho, Hyung-Jin (Dept. of Business Administration, Kyonggi University)
- 발행 : 1994.03.01