우리나라 금융기관 정보시스템 관리에 있어서 핵심과제분야의 파악을 위한 연구

A Study for the Determination of Key Issues in Information Systems Management of Financial Institutions in Korea

There have been several studies on the key issues in information systems (IS) management. This study replicates the Society for Information Management (SIM) survey done in U.S.A. to investigate the key issues in IS management in Korea. This survey focused especially on the professions in financial institutions. A three-round Delphi method was employed to collect the opinions of participants and obtain a reasonable level of consensus about the key IS management issues of financial institutions in Korea. The number one issue identified was top management support, followed by recruitment and development of IS human resources. This article also compares the key IS management issues of financial institutions and those of manufacturing industries in Korea.