Efficiency and Fairness in Information System Chargeback

정보시스템 Chargeback에 있어서의 효율성과 공평성의 관계

IS changeback is regarded as an offective way to control the usage of computers and communication systems which are very much limited resources and whose costs are very high, In this paper, the problem of combining the optimal chargeback system which guarantees the efficiency with the Rawls'(1971) concept of fairness. Primary conclusion of this paper is that if the value function which represents the contributions of IS user to the firm's profit is evidit and there is no uncertainty about this contribution information, optimality can be achived without any loss of fairness using full cost allocation pricing. But if there is no significant differences among contribution of each user and there is no significant differences among users because of the managerial arbitrariness, From this point of view contingent chargeback system with which manager can find the golden middle between optimality and fairness by adjusting the 'efficiency coefficient' according to his/her organizational characterisics and environments is proposed. A heuristic of finding the appropriate efficiency coefficient is also suggested.