경영 정보 시스템 수립을 위한 CSF 방법론의 개발 및 활용

Development of CSF Methodology for Planning Management Information Systems

The purpose of this study is to assess and develop effective MIS planning method by applying the CSF method. With the comparative analysis of the Rockart's basic concept of CSF and the examples of the corporations which employed CSF methodology, a new CSF method more suitable to Korean business environment is proposed and applied to another company for evaluation. The new CSF methodology consists of three steps. The first step is to preexamine the business conditions. The second step contains an Introductory Workshop, interview with the managers, survey questionnaire, Focusing Workshop, and decision of the priorities for system development. The third step is a real development of an information system out of the first and second steps. As a result of this study, it is found that revised CSF method can induce top management to participate more in the activities of information system development and that it can make top management to focus on the critical area. The fulfillment of the information requirement out of the enhanced MIS planning will lead to more successful management activities.