Development of New Benchmark and Benchmark-observation Method for Effective Performence Rating Training of Assembling and Machining Operations

조립작업과 기계가공작업의 수행도평가훈련을 위한 기본표준과 기본표준관측법의 개발

A major problem of stopwatch time study is how to do for the accurate and consistent performance rating, which is one of the critical variables to determine the accuracy of work measurement and should be still dependent upon time observer's judgement. Therefore the time observer's ability for the performance rating is very important, and must be improved by correct training method and procedure. This paper developed a new benchmark and benchmark-observation method for the effective performance rating training of assembling and machining operations. The trainees' ability in the accuracy and consistency of the performance rating ,improved significantly after being trained by subject method. The percentage improvement in rating accuracy and consistency values was 34.7% and 49% respectively. In addition, benchmark-practice method for the performance rating training is not significant, so it is proofed that the skill of a certain operation is not important for the improvement of the rating ability.