Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)
- Volume 13
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- Pages.95-119
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- 1986
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- 1225-598X(pISSN)
An Evaluation for Effectiveness of Information Services by Reference Librarians at College and University Libraries in Korea
대학도서관 정보사서의 정보서비스 효율성 평가
- Han Sang Wan (Information Service, Chonnam National University)
- 한상완 (전남대학교 문헌정보학과)
- Published : 1986.12.01
Abstract
The objective of this study is to search for a theoretical and practical solution to the question of what is the most effective and qualitative method of information service for the college and university libraries in Korea. Assuming the maximum service or total service theory in information services, therefore, it appears natural that the subject specialist who is highly knowledgeable in his subject is indispensable in raising the quality of information librarians. The procedure of this research was as follows: There was no college and university library employing any full-time subject spceialist in Korea. This research, however, was proceeded on the assumption that subject specialists are already employed in all of the college and university libraries after the subject specialist system is established. The least qualification of subject specialist is limited, based on the criteria given by the foreign literature, to those who have master's degree in Library Science and bachelor's degree in any other subject area, those who have bacholor's degree in Library Science and master's degree in any other subject area, or those who have both bacholor's and master's degrees in Library Science with minor in any subject field . To prove the research hypothesis that the subject specialist will perform his role more efficiently than the generalist in effectively providing information service based on both accuracy and speed, this research as an obtrusive testing method analyzed the effectiveness by presenting information questions to the generalists and subject specialists who are information librarians in college and university libraries. For this study 20 librarians working at 12 university libraries were tested for performance levels of information services. The result showed
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