초록
This paper analyses the hindrance factors of process capability. The reasons of the products which are out of specification can be accounted on the hindrance factors. An $\hat{e}$nquete which consists of 4 categories such as technical knowledge, work performance, work environment, and human relations at home and office, is prepared and handed out to 1000 works to get information. And Spearman's Correlation Coefficient (${\rho}s$) is adapted as an anaysis and consideration criterion. In consequence, it is revealed the next 4 factors become the vital hindrance factors of process capability: (1) unskillful working (2) over load for operators (3) imperfect work environment (4) incoordination of human relations And the correspondent policy can be summarized as follows: (1) propagation & fixation of I.E. techniques (2) harmonization of human relations (3) improvement of work environment (4) strengthening the T.W.I.