MEASURING THE PERFORMANCE OF INNOVATION IN A KNOWLEDGE-BASED ARCHITECTURAL DESIGN SERVICE INDUSTRY

  • Ji-Sun, Kim (Dept. of Sustainable Architectural Engineering, Hanyang University) ;
  • Jung-Lo, Park (Dept. of Sustainable Architectural Engineering, Hanyang University) ;
  • Yoon-Sun, Lee (School of Architecture and Architectural Engineering, Hanyang University) ;
  • Jae-Jun, Kim (Dept. of Sustainable Architectural Engineering, Hanyang University)
  • Published : 2013.01.09

Abstract

Knowledge-based Service Industry is an industry that creates added value through the production, processing, and use of knowledge. Comparing to other service industries, it is innovation-oriented business endeavors having the characteristics that exert the great influences on other fields. Meanwhile, however, research efforts thereof are yet insignificant. In this study, we analyzed the innovation performance of architectural design office which creates knowledge services, having raised the necessity of innovation of the design office. The innovation performance were classified according to the extent of efficiency of the architectural design office making use of DEA-Tier analysis, and, for those architectural design offices that showed significant differences in efficiency, we presented the case studies of the firms that were substantial benchmarking targets from short, medium, and long-term perspectives.

Keywords

Acknowledgement

This work was supported by the National Research Foundation of Korea(NRF) grant funded by the Korea government(MEST)(No. 2012R1A1A3013772)