기관사의 성격과 스트레스가 직무만족 및 사고에 미치는 영향

The Effects of Personality and Stress of Railway Drivers on Job Satisfaction and Accidents

  • 신택현 (서울과학기술대학교, 철도경영정책학과) ;
  • 송성태 (철도시설공단, 수도권본부 시설운영사업단)
  • 발행 : 2011.05.26

초록

The purpose of this article is to find out and analyze the diverse factors that are incurring stress to the railway drivers, and to depict the relationship among personality, job stress, job satisfaction, and accidents. To attain this purpose, the authors designed the questionnaire based on in-depth interview, scrutinized the factors of stressors, and statistically tested the study themes on the moderating effects of Personality Factors such as Locus of Control, Self-Efficacy, and Organization-Based Self Esteem on the relationship between Job Stressors and Job Satisfaction/Accidents, for the 212 samples received from KORAIL, Seoul Metro, and Seoul Metropolitan Rapid Transit. Resultedly, one of the findings indicate that certain aspects of a driver's personalities, as measured by locus of control, self-efficacy, and organization-based self esteem play important roles in predicting the level of job satisfaction, job stress and accidents.

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