한국주거학회:학술대회논문집 (Proceeding of Spring/Autumn Annual Conference of KHA)
- 한국주거학회 2009년도 추계학술발표대회 논문집
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- Pages.272-277
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- 2009
공동주택 CS서비스 현황 및 거주자 만족도에 관한 연구
A study on the status of CS service and residents' satisfaction of CS service in the apartment house
- 발행 : 2009.11.13
초록
The purpose of this study wat to check CS service and to seek directions of development of CS service in apartment house by investigating the status of CS service and residents' satisfaction of CS service. This study indicates brand apartments provide a variety of CS service for the residents living in the apartment houses. In terms of perceptions and satisfaction of CS service, the study has found that there is growing recognition and needs of CS service and it is necessary to reinforce A/S service in aspect of CS service.