A Study of the Single PPM Quality Innovation's Movement and Satisfaction in the Enterprise

싱글PPM 품질혁신 운동과 기업의 만족도에 관한 연구

Single PPM Quality Innovation Movement is originally developed quality program in Korea for supplier's quality level-up since 1995. The quality target is below the 10ppm(parts per million) in outgoing quality and delivered goods plus field claim. This Single PPM Quality Innovation Movement program was conducted to realize the anticipated results not only due to management result level's increasing, but also the company's confidence and competitiveness. This study attempted to find the mutual influences on the participation of the constituent members, satisfaction of the constituent members and results of the management from Single PPM Quality Innovation Movement. The reliance analysis for the measurement material on the questionnaire was verified by Cronbach's alpha coefficient. Participation of the constituent members, satisfaction of the constituent member and result of the management, the influences upon Single PPM improvement degree level were verified through the structural analysis by using SPSS statistic package. The influence evaluation among the groups was evaluated by the structure equation.