A Study on the Sustainable Growth Strategy of the City Gas Industry through Customer Satisfaction Management
고객만족경영을 통한 도시가스산업의 지속가능한 성장방안에 관한 연구
- Tak, Song-Su (Korea Gas Safety Corportion) ;
- Choi, Koung-Seok (Korea Gas Safety Corportion) ;
- Park, Gi-Dong (Korea Gas Safety Corportion) ;
- Ryou, Ok-Hyun (Dept. of Industry Management, Korea Polytechnic University) ;
- Lee, Su-Kyoung (Dept. of Safety Engineering, Seoul National University of Technology)
- Published : 2007.04.11
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