Evaluating End-User Computing Capability in Total Perspective

This study presents a methodology that efficiently evaluates and interprets the end-user computing capability in a total perspective in a computing environment. The evaluation system has an evaluation tool, evaluation method and process, and an interpretation system. The validity and reliability of the developed tool construct was verified by factor and reliability analysis with the application of SPSS software. The application and utilization of the developed system was confirmed by applying it to evaluating the computing competency of 316 workers in an enterprise and presenting its evaluation results. This will contribute to developing a methodology for totally evaluating and interpreting the end-user computing capability and improving their computing capability in industrial fields.