Proceedings of the Safety Management and Science Conference (대한안전경영과학회:학술대회논문집)
- 2007.11a
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- Pages.457-461
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- 2007
Service Quality Systems Related Automobile Insurance
자동차보험 서비스 관련 품질 시스템
Abstract
This study presents service quality systems such as automobile industry insurance, personal accident insurance service vehicle repair and tow services, and, the service for buying and selling of used motor vehicles. These service quality systems include contracting services, payment service, infrastructure, adjustment service, and, process.
Keywords
- Automoblie Insurance;
- Personal Accident Insurance;
- Vehicle Repair and Tow;
- Buying and Selling of Used Motor Vehicles;
- Service Quality Systems