GENERAL QUALITY ASSURANCE STRATEGY IN MASS CONSTRUCTION OF RESIDENTIAL BUILDINGS IN DEVELOPING COUNTRIES

The comprehensive Topic of Total Quality Management (TQM) has been put forward since the 6^th decade in industrial countries. The serious attention to it in developing countries goes back to recent years. Unfortunately serious attention is not paid to quality issues in building industry. Therefore, the construction of buildings is highly vulnerable against natural events while having low effective lifetime. Wide-range destruction of the residential buildings in the earthquake of Bam ( in IRAN ) is a clear proof for this claim. In this paper we tried to present the corresponding effects between quality issues and other aspects of a building project (such as costs) and proposed general solutions to improve quality indices in construction industry.