Proceedings of the Korea Society of Information Technology Applications Conference (한국정보기술응용학회:학술대회논문집)

The Korea Society of Information Technology Applications (한국정보기술응용학회)
권호 표지

Evaluating the Technical Efficiency of the Customer Service Center Using DEA Model

DEA 모형을 이용한 고객서비스센터의 기술적 효율성 평가에 관한 연구

  • Published : 2007.11.02
Download PDF
⟨ Previous Next ⟩

Abstract

Keywords