한국경영과학회:학술대회논문집 (Proceedings of the Korean Operations and Management Science Society Conference)
- 한국경영과학회/대한산업공학회 2005년도 춘계공동학술대회 발표논문
- /
- Pages.579-584
- /
- 2005
성과지표 수립: 체계와 시나리오
The Development of The Business Performance Metric: Framework and Application Scenarios
초록
A metric is a measure of one factor of a company's performance. The metrics are used to monitor the overall performance of the company for achieving business objectives. Insufficient metrics cannot reflect company's conditions. Therefore, it is important to be equipped with 'good' metrics. This study introduces the concept of metric quality and proposes its dimensions. The study also presents application scenarios that show the role and usefulness of the metric quality.