Improvement of Logistics Service in Electronic Commerce

전자상거래에서의 물류서비스 개선방안

The Purpose of this study is to examine logistics characteristics related to electronic commerce and to suggest improvement of logistics Service in electronic commerce. This paper concerns the logistics functions which are essential for completing a commerce process even under the EC environment and provides ways to improve the logistics performance. Electronic commerce have introduced two scenes; dramatic change of the existing distribution surroundings and noticeable achievement of the economic advance and social efficiency. But, in the same scene, electronic commerce can be a threat to business condition, especially logistics management. It suggests that for activation of EC it is necessary to strengthen the strategic alliances, introduce GPS and use the third party logistics positively to prepare for the settlements of traffic problems, support the introduction of integrated logistics service and logistics information system.