The Affecting Factors effect on the Performance of Knowledge Management Systems in Public Sector: Focused on Local Governments in Kyung Sang Nam Do

공공부문 지식관리시스템의 성과에 미치는 영향요인에 관한 연구 - 경남지역 자치단체를 중심으로 -

In this paper we would like to provide a help to implementing KMS(Knowledge Management System) in public sector. For this purpose, we set up five contingency environmental factors and three process factors of knowledge management. And then investigates affecting factors effect on the performance of KMS in public sector by empirical study. A field survey of public officers in Korea local government was conducted. Complete data for 333 KMS users was analyzed to determine relationship of the research constructs. The system of evaluation and compensation is the most important factor effects on the process of KM and the performance of KMS. These results provide empirical evidence that supports the necessity of rational motivation systems does lead to effective implementation of KMS in public sector.