프로세스 능력 프레임워크를 활용한 공공 정보화 프로세스 사례 분석

Case Study on Process for Informatization in Public Sector using the Process Capability Matrix framework

This study analyzes the process of informatization in the public sector for information system development using Peter Keen's Process Capability Matrix. For this, Informatization Support Project, a model case of informatization process in the public sector, is analyzed by the approach from a traditional point of view to the viewpoint of e-business By doing this, the direction of BPR for informatization in the public sector will be presented. Moreover, implications for the direction of the outsourcing will be provided.