A Research on Impact of the Inter-Firm Relationship Formation Factors upon Business Performance : Primarily on the Ocean Shipping Service Market

기업간 관계형성의 영향요인이 기업성과에 미치는 영향에 관한 연구 -해운서비스 매매기업을 중심으로-

The purpose of this research is to introduce the concept of "relationship formation factors" in inter-firm relations and to empirically demonstrate that they are effective in improving the relationship results by means of anmediating variable. Therefore, the basic model of this study consists of the independent, mediating, and dependent variables. First, the independent variable, that is, the relationship formation factors, is further classified into three components： transactional, relational, environmental characteristics. Then, the study empirically examines how each of the three components influences the dependent variable, that is, the business performance(Load Factor), by way of the mediating variables, that is, trust and relationship commitment.