Developing A Document-based Work-flow Modeling Support System A Case-based Reasoning Approach

A workflow model is useful fur business process analysis and has often been implemented for office automation through information technology. Accordingly, the results of workflow modeling need to be systematically managed as information assets. In order to manage the modeling process effectively, it is necessary to enhance the efficiency of their reuse. Therefore, this paper creates a Document-barred Workflow Modeling Support System (DWMSS) using a case-based reasoning (CBR) approach. It proposes a system architecture, and the corresponding modeling process is developed. Furthermore, a repository, which consists of a case base and vocabulary base, is built. A carte study is illustrated to demonstrate the usefulness of th is system.