Knowledge Management in LG-EDS Systems: A Tool for Innovation

The Purpose of this paper is how KM is implemented and executed to reform the organization in the change management aspect and how its current KM can be developed in the future, mainly based on the organizational system, business process, and information system related to KM. This Paper is longitudinal case study of Knowledge Management at LG-EDS Systems. The effective approach to undertake KM is phase. First, it is structured to share explicit knowledge for better performance and then implicit knowledge for best performance. But, This method had some limitations. So, LG-EDS systems integrated KMS-Knowledge Portal-to facilitate cooperation and improve contents quality.