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What Kind of Stress Is Associated with Depression, Anxiety and Suicidal Ideation in Korean Employees?

  • Shin, Young-Chul;Lee, Daeun;Seol, Jinmi;Lim, Se-Won
    • Journal of Korean Medical Science
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    • v.32 no.5
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    • pp.843-849
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    • 2017
  • Various types of stress affect mental health in the form of mood disorders, anxiety disorders, and suicidal ideation. Recently, the increasing suicide rate in the working-age population has become a major mental health concern in Korea. Thus, we investigated what kind of stress influence depression, anxiety, and suicidal ideation in Korean employees. The study participants were 189,965 employees who attended health screenings and responded to the Center for Epidemiologic Study-Depression Scale, the Beck Anxiety Inventory, and a questionnaire on the major causes of stress and suicidal ideation. We investigated the major causes of stress by gender and age categories and used binary logistic regression to determine the impact of the causes of stress on depression, anxiety and suicidal ideation. Of several stress causes, work-related stress was the most prevalent, regardless of age category and gender, followed by interpersonal relationships. However, interpersonal relationships and financial problems were the predominant causes of stress related to depression or suicidal ideation. This research suggests that despite the fact that work is the most common cause of stress for Korean employees, stress related to life problems other than work has a greater influence on the mental health of Korean employees.

Estimating Recognition of Sanitation and Sanitary Education in School Food Service Employees from the Kyunggi Area (학교 급식 조리 종사원들의 위생 의식 및 교육 수행 평가 -경기 지역을 중심으로-)

  • Shin, Mee-Hye;Youn, Jong-Soon;Kang, Kun-Og
    • Journal of the East Asian Society of Dietary Life
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    • v.19 no.2
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    • pp.301-309
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    • 2009
  • This study investigated school food service employees' recognition of sanitation and sanitary education in the Kyunggi area of Korea. In terms of personal hygiene, over 90% of the food service employees acknowledged personal hygiene and regarded it as important. Inspection of personal hygiene before cooking occurred "everyday" (85.5%); however, 17.2% continued cooking after dissatisfactory personal hygiene was identified. The food service employees thought that contaminated food materials (35.3%) was the biggest cause of foodborne illness. Approximately 71.4% of the respondents answered that sanitation education and testing related to cooking were conducted "once every month". In addition, 56.4% answered that education on cooking sanitation was "lots of help" and 36.3% answered it was "very helpful". Upon examining the food service employees' awareness about cooking sanitation over 90% were aware of sanitary cooking methods, and 46.1% responded that their biggest difficulty in performing sanitary cooking procedures was excessive work duties due to a lack of food service employees.

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The Effects of Apparel Stores' Internal Marketing and Internal Customer Relationship Management on Employees' Attitude toward Change (의류전문 점포에서 내부마케팅과 내부고객관계관리가 종업원들의 변화에 대한 태도에 미치는 영향)

  • Row, Young;Park, Jae-Ok;Lee, Kyu-Hye
    • Journal of the Korean Society of Clothing and Textiles
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    • v.31 no.3
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    • pp.387-397
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    • 2007
  • Due to the recent trend of relationship marketing and characteristics of the apparel retail industry that relys heavily on employees' performance, internal marketing toward the employees gives a critical influence on firms' overall performance. This study is aiming at the factors of internal marketing and relationship management that enhance positive attitude toward change. A survey questionnaire was developed and about two hundreds department store sales staffs working for apparel brands participated in the empirical study. Factor analysis ensured the existence of five aspects of internal marketing: educational training, internal communication, power endorsement, management capability and incentive system. Results indicated that age, marital status, years of employment, position rank, and salary types of salespersons had significant influence on internal marketing factors. Incentive system had significant influence on internal customer relationship management. Internal customer relationship management had significant impact on employees' attitude toward change. Educational training had significant influence on employees' perceived importance of change. Educational training, power endorsement and incentive system affected employees' perceived outcome of change.

Sanitary Performance and Knowledge of Elementary School Foodservice Employees in Seoul (서울지역 초등학교 급식 조리종사자의 위생관리 수행 및 위생교육 평가)

  • Hong, Wan-Soo;Yim, Jeong-Mi;Choi, Young-Sim
    • Journal of the Korean Dietetic Association
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    • v.14 no.4
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    • pp.382-395
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    • 2008
  • This study was conducted to evaluate the sanitary performance and knowledge of elementary school foodservice employees. The specific aim of this study was to decipher why employees cannot apply learned knowledge to real work situations. In total, 437 foodservice operation employees attended a regular sanitary education program under the auspices of Seoul Gangdong and Gangseo district offices. The five sanitary practice performance evaluators included personal hygiene, ingredient control, process control, safety management, and sanitary education. These dimensions were self-evaluated using the Likert 5-point scale. Collected data were subjected to descriptive and comparative analysis using SPSS (Version 12.0, SPSS Inc., Chicago, IL, USA) statistical package. The main results are summarized as follows: 93.6% of the respondents were women and 57% were aged between 40$\sim$49. Total mean score of the five sanitary performance evaluators was 4.73 for elementary school. Ingredient control score was 4.86, process control 4.80, and personal hygiene 4.79. But the sanitary education field score was 4.48, which was significantly lower than the total mean score. Safety management score was 4.73. The main source of sanitary education for school foodservice employees was verbal education.

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The Effects of the Electronic Health Record System on Work Overload and Stress Moderation of Hospital Employees

  • Choi, Young-Jin;Noh, Jin-Won;Boo, Yoo-Kyung
    • The Journal of Industrial Distribution & Business
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    • v.9 no.9
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    • pp.35-44
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    • 2018
  • Purpose - In endless competition, companies pursue cost reduction and work efficiency. So, entrepreneurs try to increase job intensity, which may lead to job stress and high turnovers because of job burnout. But, Information systems are acknowledged as a work support tool that secures work convenience and the productivity of employees. In this study, we aimed to confirm the effects of information systems in reduing the work overload of employees in a human resource intensive industry. Research design, data and methodology - This is based on the job demands-resources model, conducting an empirical analysis of surveys given to hospital employees working in a human resource intensive industry. Results - The research revealed that information systems reduced the work overload of employees in a human resource intensive industry. Conclusion - This study confirmed the effects of information systems as a job resource based on JD-R theory, and presentation of empirical results indicated that information systems alleviate employee job overload and increases job satisfaction in the medical services industry. In the medical services industry, using electronic health record system decreases in work overload, which results in employees gaining time for self-development and time management, reducing job stress, and leading to job satisfaction.

The Effect of Internal Marketing on Employees' Service Immersion to Customers

  • KANG, Min-Jung;KIM, Hae-Jong;HWANG, Hee-Joong
    • The Journal of Distribution Science
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    • v.17 no.12
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    • pp.33-42
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    • 2019
  • Purpose: This study seeks to identify whether internal marketing factors have a statistically significant positive effect on the flow of services to customers of bank service employees. Specifically, the purpose of this study is to confirm the importance of internal marketing in the employees' services immersion to customers. In addition, the study seeks to identify whether employees' perceived organizational support recognition mediates between internal marketing factors and the employee's immersion in services to customers. Research design, data and methodology: This study distributed 100 questionnaires to employees working at banks to obtain data. Finally, the study conducted a statistical analysis on a questionnaire of 94 employees. For regression, factor analysis, and reliability analysis, the 24 version of the SPSS was used. For the mediation analysis, the SPSS macro developed by Hayes was used. Results: This study seeks to statistically verify which factors of internal marketing have a greater impact on employee immersion in services. Conclusions: Research verification has shown that all elements of internal marketing affect the employee's immersion in services to customers. It was also shown that the employee's recognition of organizational support mediated the relationship between factors of internal marketing and the employee's immersion in services to customers.

The Organizational Citizenship Behavior and Organizational Effectiveness of Hospital Employees (병원근로자의 조직시민행동과 조직효과성 관계 연구)

  • Kim, Sung Ho;Kim, Jang Mook;Seo, Young Joon
    • Health Policy and Management
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    • v.24 no.2
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    • pp.191-202
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    • 2014
  • Background: The organizational citizenship behavior is generally known as the important factor relevant to the organizational effectiveness. This research examined the mediating effect of the organizational citizenship behavior of hospital employees on the organizational effectiveness. Methods: Data were collected from 1,112 employees located in city of Seoul, Kyunggi and Chungnam province through self-administered questionnaires. Collected data were analyzed using IBM SPSS ver. 20.0, frequency analysis, t-test, analysis of variance, regression analysis, and path analysis. The main findings of the study are as follows. Results: First, it was found that many characteristics variables of personality, job, and relationship together affected organizational citizenship behavior of hospital employees. Especially, the following variables of negative affectivity, desire for growth, job value, job significance, and job security were found to have significant effect on the organizational citizenship behavior of hospital employees. Second, the results of path analysis showed that, through the mediating effect of organizational citizenship behavior, personality variables of positive and negative affectivity, and desire for growth, job characteristics variables of job value, job significance, and job security, and relationship variables of organizational support and task interdependence, had significant total effects on the level of job satisfaction of hospital employees. Conclusion: As a result, the organizational citizenship behavior seems to have both direct and indirect effects on the organizational effectiveness of hospital employees. Based on above findings, some theoretical and practical implications were discussed.

Perceived Stress, Life Style, Health Status Indicatiors in Medical Center Employees (일 의료기관 직원들의 지각된 스트레스, 생활습관 및 건강상태 지표)

  • Kim, Soo-Hyun;Lee, Won-Hee;Kang, Duck-Hee;Park, Jin-Hee;Min, Sung-Gil;Nho, Jae-Hun
    • Journal of Korean Academy of Community Health Nursing
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    • v.17 no.3
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    • pp.407-418
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    • 2006
  • Purpose: The purpose was to examine the level of perceived stress, lifestyle, and health status indicators and identify the relationships among them in medical center employees. Method: This study utilized data from Cohen's Perceived Stress Scale, health survey developed by National Health Insurance Corporation, and laboratory tests (such as liver enzyme or lipid profile) on 873 medical center employees. The data were analyzed using the SPSS 12.0 program through descriptive statistics, $x^2-test$, independent t-test, ANOVA and ANCOVA. Results: Perceived stress was relatively high, but lifestyle and health status indicators were good. Age, gender, and job were significantly related to perceived stress, life style, and health status indicators: younger employees, men, nurses reported higher stress; older employees, men and medical technicians reported worse life style; older employees, men and doctors showed more abnormal health status indicators. There was a significant relationship between perceived stress and life style: the higher the level of stress was, the more drinking or the more smoking they had. However, there was no clear relationship between perceived stress and health status indicators. Conclusion: Although the subjects' lifestyle and health status indicators were relatively good, their perceived stress was seriously high. Therefore, programs for reducing stress are necessary for medical center employees.

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An Examination of Factors Affecting Perception of Workplace Discrimination of Employees with Disabilities and the Relationship between Perceptions of Discrimination and Measured Discrimination (장애인의 작업장 차별인식 : 영향요인 그리고 통계적 증거와의 관계)

  • Cho, Kwang-Ja
    • Korean Journal of Social Welfare
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    • v.62 no.3
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    • pp.59-81
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    • 2010
  • This study examines factors affecting perceptions of workplace discrimination by employees with disabilities and the relationship between perceptions of discrimination and measured discrimination. Those who are young, with long tenure, low-paid, and belong to the workplace with more than 50 employees are the most likely to report discrimination. Man, and those who are with long tenure, low-paid, and belong to the workplace with more than 50 employees are the most likely to report wage discrimination. And perceptions of workplace discrimination by employees with disabilities match Measured Discrimination.

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The Influence of Foodservice Employees' Job Suitability on the Turnover Intention - Focusing on the Moderating Variable of Organizational Commitment - (외식업 종사자의 직무 적합 정도가 이직 의도에 미치는 영향 - 조직 몰입을 매개변수로 -)

  • Lee, Sang-Jung
    • Culinary science and hospitality research
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    • v.14 no.3
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    • pp.31-44
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    • 2008
  • The purpose of this research was to examine the construct known as job fit perceived by service employees in the foodservice industry. The model was tested using SPSS 12.0 and AMOS 4.0 based on the sample of 667 persons that showed a 95% usable response rate. The results of the empirical analysis showed as follows. First, in restaurants, the employees' job suitability factor brings about an indirect effect by organizational commitment and turnover intention. Second, employees' job satisfaction factor causes an indirect effect by organizational commitment. Third, employees' organizational commitment factor has relationships with turnover intention. That is, the higher organizational commitment, the lower turnover intention. By the same route analysis, job suitability has an effect on organizational commitment. Also, the research proved organizational immersion has an effect on turnover intention. In this respect, the research contributes to job performance of foodservice employees, emphasizing the necessity of educational programs for them.

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