• Title, Summary, Keyword: quality & organizational output

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The Effects of Integrated Information Systems on the Organizational Control : A Focus of ERP Implementation (통합정보시스템의 조직 통제에 미치는 영향 : ERP(Enterprise Resource Planning) 시스템 도입을 중심으로)

  • Lee, Sun-Ro
    • Asia pacific journal of information systems
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    • v.12 no.1
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    • pp.67-85
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    • 2002
  • This study attempts (1) to analyze the changing pattern of organizational control by investigating the impacts of ERP implementations on the determinants of organizational control types and (2) to compare the performance variances based on the fitness between implementation of ERP and the changed mode of organizational control. Research results reveal that firms with ERP shows high degree of information integration, which partially affects the determinants of organizational control types. Also, results indicate that firms now with ERP shows the higher levels of both behavior and output control than without ERP, and the magnitude of change in behavior control level was greater than that of output control level. Finally, this research suggests that while the firms that implemented ERP for the purpose of quality and service improvement need to more focus on behavior control than on output control, the firms for the purpose of cost reduction need to excercise more output control in order to establish a cost effective control strategy.

A Study on the Performance of the Human Service Organizations : An Analysis from the Perspective of Quality of Output (사회복지서비스 기관의 조직성과에 관한 연구 : 서울시 지역사회복지관의 질 산출(quality output)을 중심으로)

  • Kang, Chul-Hee;Chung, Moo-Sung
    • Korean Journal of Social Welfare
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    • v.49
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    • pp.343-378
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    • 2002
  • This study examines the organizational performance of human service organizations from the quality output perspective. Using the 2001 evaluation data about 89 community welfare centers in Seoul, this study attempts to identify the levels of the performance of human service organizations in Korea. This study also attempts to identify the factors that predict performance of human service organizations measured in terms of client satisfaction and experts' evaluation about the functioning of each center. Results are as follows: (1) when pooling 866 clients' satisfaction level into satisfaction score about each center, the average of client satisfaction about the centers is 3.42 at 4 points scale. (2) 41.6% of the community welfare centers is evaluated as "highly qualified" in its overall operation and functioning by the professional evaluation team, (3) the employee reward system(+), practice based on the program guideline manual(+), the portion of the government support grant in its budget(-), the overall employee salary level(-), the level of acquirement of program grants from external sources (-) are the predictors in explaining clients' satisfaction level, and (4) the level of professional expertise of the executive director(+), the level of professional supervision of middle managers(+), the employee reward system(+), the program need assessment(+), the level of client information system(+), the portion of government support grant(-), the overall employee salary level(-) are the predictors for "being highly qualified" in its overall operation and function of each center. Through the empirical analysis, this study provides valuable knowledge about organizational performance of community welfare centers from the quality output perspective. Finally, this study discusses implications for more effective and efficient organizational performance of community welfare centers in Korea.

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The Relationship between Architectural Quality of ISP output and Its Outcome (정보계획수립 결과물이 갖는 아키텍처 관점의 품질이 계획수립 성과에 미치는 영향)

  • Kim Sung Kun;Park Hye Jin
    • Journal of Information Technology Applications and Management
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    • v.11 no.3
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    • pp.63-76
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    • 2004
  • There have many studies seeking for an effective IS planning approach. These studies mainly considered organizational characteristics, external factors, and IS planning process as key factors influencing ISP outcome. ISP output, however, was less focused, which is believed to have a more direct relationship with ISP outcome. In this study we attempt to study empirically how architectural quality of ISP output impacts on ISP outcome.

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A Study on the Effect of Hotel Corporate Culture on Service Quality and Organizational Output (호텔 기업 문화가 품질 및 조직 성과에 미치는 영향에 관한 연구)

  • Song, Ki-Ok
    • Culinary science and hospitality research
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    • v.16 no.1
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    • pp.191-208
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    • 2010
  • The hotel business should enhance a service quality in order to improve management skills and profits. However, when compared the size of foodservice industry and hotel, it is show that the hotel management systems are insufficient. In this respect, this study examines how the culture of hotel business affects to service quality. The results of the analysis are as follows. First, the culture of hotel business affects restaurant tendency. Consequently, the hotel, which is open-minded culture, copes with the external changes in a flexible manner. Second, the culture of hotel business affects hotel management skills. Good culture of the business creates the positive result toward the employees, customers, prime cost and inventory control. Third, hotel restaurant tendency affects to efficient hotel service quality and management performance. Fourth, change of hotel management skills brings difference of service quality and management performance. Good hotel management skills will be able to raise the competitive power between hotels. In the future, various empirical researches are continuously expected. By doing so, the result of the study helps to scholars and hotel managers.

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A Study on the Effects of Logistic Information System on Performance by Efficiency of Internal Operation and Organizational Innovation (물류정보시스템 특성변수와 성과간의 관계에 내부업무효율성과 조직혁신이 미치는 영향에 관한 연구)

  • Sim, Gug-Bo
    • Journal of Korea Port Economic Association
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    • v.24 no.1
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    • pp.85-102
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    • 2008
  • The purpose of this study is to analyze the effects of Logistic Information System on performance by efficiency of internal operation and organizational innovation. The results of this study as follows : The characteristic variable evaluation model that extended from the performance(user's value, perceived usefulness) of Logistic Information System were verified meaningfully. In this study, the efficiency of internal operation and organizational innovation were very important factor, to analyze the effects of Logistic Information System on performance. This study expect that Logistic Information System will achieve their Logistic Information System competitiveness through continuous quality measurement and improvement to increase the performance.

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Perception Based Definition of Construction Quality in Pakistan

  • Awan, Muhammad Yousaf Sadiq;Awan, Dr Muhammad Maqbool Sadiq
    • Journal of Construction Engineering and Project Management
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    • v.5 no.2
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    • pp.24-34
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    • 2015
  • The complexity arises in defining the construction quality due to its perception, based on inherent market conditions and their requirements, the diversified stakeholders itself and their desired output. A quantitative survey based approach was adopted in this constructive study. A questionnaire based survey was conducted, for the assessment of construction quality perception and expectations in the context of quality improvement technique. The survey feedback of professionals, from the leading construction organizations/companies of Pakistan were analyzed. The financial capacity, organizational structure, and construction experience of the construction firms formed basis for their selection. After statistical analysis of survey feedback it was found reliable and valid for the inferential purpose to the target population of construction professionals. The quality perception was found to be project scope oriented, considered as an excess cost for a construction project and keeping the rework minimum by qualifying the required quality tests, keeping the defects minimum by ensuring the specifications of supplied material. Any quality improvement technique was expected to address the financial aspects of the construction project for the employer and contractor, by increasing the profitability through reduction in overall cost, reduction in time, reduction in defects and improving the productivity in a construction project. The study is beneficial for the construction professionals to assess the prevailing construction quality perception and the expectations from implementation of any quality improvement technique in construction projects.

A Comparative Study of Business Innovation Project : Korean Companies vs. US Companies (한국과 미국기업의 경영혁신 작업성과에 관한 비교 연구)

  • 이재정;류태모;박문규
    • The Journal of Information Systems
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    • v.10 no.2
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    • pp.89-101
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    • 2001
  • The purpose of this research is empirically investigating organizational/managerial factors affecting BPR implementation between Korean and US companies. And we compared the critical success factors and business innovation performance of Korean companies to those of US companies based on the prior research. Seven variables that represent success of BPR implementation are identified. They are : (1) reduction of process time (2) reduction of process cost (3) upgraded skill or knowledge (4) improved quality of process output (5) improved quality of work life (6) responsiveness to customer need (7) overall perception of BPR success. The result showed that the performance of US companies is better than that of Korean companies. Especially level of overall perception of BPR success of US companies is more high than that of Korean companies. The reason is that business innovation of Korean companies is focused on functional unit and incremental improvement.

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An Improved AE System for Mobile Digital Still Camera (모바일 디지털카메라 모듈에 대한 개선된 AE 알고리즘 구현)

  • Cho, Sun-Ho;Kim, Dong-Han;Park, Chong-Kug
    • Journal of Institute of Control, Robotics and Systems
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    • v.14 no.5
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    • pp.426-431
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    • 2008
  • In this paper, an improved AE system for digital still camera is proposed. AE system is auto exposure system to maintain optimized brightness of output image. But there is limitation for mobile devices to get high quality image with the conventional AE algorithm, because of organizational restriction of system. The conventional research has been studied only electronic shutter and AGC on the AE algorithm. In this paper, we suggest new AE algorithm included target setting, frame delay, Gamma Correction as well as electronic shutter and AGC to get high quality image. The proposed algorithm show improved result at control speed and ability of luminance expression.

Performance and Productivity of Researchers in the Area of Science and Technology : A Review (과학기술연구자(科學技術硏究者)의 업무수행도(業務遂行度) 및 생산성(生産性)에 관한 종합적(綜合的) 고찰(考察))

  • Jang, Gyeong;Lee, Jin-Ju
    • Journal of Korean Institute of Industrial Engineers
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    • v.5 no.2
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    • pp.57-69
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    • 1979
  • This review focuses on the individual performance and productivity of researchers in the area of science and technology. The researchers in the paper are classified into individual inventors without organizational affiliation and researchers in the organization, which are distinguished by cosmopolitanic professionals and local institutionalists. The productivity of researchers is in general measured by different indicators or measurement scales such as: i) subjective evaluation of overall research performance, (ii) the number of published papers, reports and books, iii) the quality of research output (e.g. citation frequency), iv) originality of research ouput (e,g, patents), v) multiple measurement scales, etc. According to the literature based on empirical study, the productivity of individual reseachers is positively related to the degree of freedom, communication, diversity, dedication, and motivation and negatively related to the degree of similarity, and satisfaction. However, other factors such as creativity, age, supervisory behavior and group characteristics have shown irregular direction of correlation.

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A Theoretical Study on the Measurement of User Information Satisfaction on the Information System (정보시스템 이용자의 정보만족도 측정에 관한 이론적 고찰)

  • Ahn, Sang-Keun;Choi, Min-Ho;Kim, Sung-Soo
    • Journal of Agricultural Extension & Community Development
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    • v.4 no.1
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    • pp.201-209
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    • 1997
  • The objective of this study were 1) to review concepts of user information satisfaction (UIS), 2) to analyze tools for measuring user information satisfaction, 3) to identify factors affecting information satisfaction. The study was carried out by the analysis of literatures related to information system. The construct of UIS has been operationalized in many different ways. Several studies employed single-item rating scales; such scales have been criticized as unreliable. Single-item scales also provide little information as to what the user finds dissatisfying(satisfying) and are thus of limited utility outside a research setting. Multiple-item UIS measures have become increasingly common. Generally, they are of two types. The first focuses on the information system product. With such diverse names as "system acceptance", "output quality", and "appreciation", these scales focus on the content of the information system and the manner in which the information is presented. The second type of multiple-item scale includes the organizational support for developing and maintaining the system as well as the system product itself. This type of instrument contains items concerned with training, documentation, development procedures, systems maintenance, etc., as well as items related to system content. Thus it provides an indicator of the overall quality of information services provided by an information service function. Generally, UIS measures have not been carefully validated. Recently, however, several rigorous attempts have been made to develop valid and reliable UIS measure.

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