• Title, Summary, Keyword: Technostress

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Technostress Creators and Its Influence on Employees in Organizations (조직구성원들의 테크노스트레스 형성과 영향에 관한 연구)

  • Park, Jong Pil;Choi, Young Eun
    • Journal of Information Technology Services
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    • v.12 no.2
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    • pp.55-71
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    • 2013
  • Despite the growing interest in technostress phenomenon of employees in organizations, few guidelines exist about how mangers can effectively control their technostress. Accordingly, scholars should pay greater attention to how firms can successfully manage employees' technostress. This study conceptually developed and tested a research model for understanding the influence of technostress on psychological and behavioral strains. In addition, we tested technical support provision as a moderator. We obtained 107 samples through a survey questionnaire, and data were analyzed based on structural equation modeling (SEM). As a result, it was empirically demonstrated technostress decreases job satisfaction and individual productivity. We also found that technical support provision have moderating effects on the relationship of technostress and job satisfaction/individual productivity.

An Investigation of Causes and Effects of Technostress Creators (테크노스트레스 유발 요인의 원인과 영향에 대한 연구)

  • Yim, Myung-Seong;Han, Kun Hee
    • Journal of Digital Convergence
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    • v.11 no.10
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    • pp.31-45
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    • 2013
  • The purpose of this study is to investigate the relationships among causes and effect of technostress creators and technostress creators. Rooted in the person-technology fit model, this research suggests cause of technostress creators such as system quality and system vulnerability. Furthermore, the research suggests outcome of technostress such as organizational commitment. The research found that system vulnerability has significant effects on the technostress creators. In addition, technostress creators influence significantly an organizational commitment. The conclusions and implications are discussed.

The Effect of Technostress on Counterproductive Work Behavior (테크노스트레스가 반생산적 과업행동에 미치는 영향)

  • Lee, Jaekang;Park, Taekyung
    • Journal of Information Technology Services
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    • v.14 no.4
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    • pp.1-14
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    • 2015
  • Due to advances in information and communication technologies (ICTs) and the advent of the Smartphone, people have access to the internet and can work at any time and any where. These are however likely to cause negative effects such as the personal information leakage and invasion of privacy. Caused by negative aspects of ICTs, the stress is so-called technostress. Recently, it is reported that managers tend to task order to their subordinates using an SNS or mobile messenger on a real-time basis after office hours or even on holiday, leading to a sharp increase in technostress. While previous studies of stress indicate that it is associated with the counter-productive work behavior (CWB), no empirical evidence has shown about the relationship between technostress and CWB. This study aims to explore the effect of technostress on CWB. In addition, it seeks to clarify the moderating effect of leader-member exchange(LMX) in this relationship. Drawing on literature regarding technostress and CWB, hypotheses are developed and tested with the sample of 101 using regression analyses. Results show that technostress has a significantly positive effect on CWB, but LMX has an insignificant moderating effect in the relationship between technostress and CWB. Implications and limitations with suggestions for future studies are presented.

The Effects of Technostress and Work Connectivity after Work Hours on Job Satisfaction : Focusing on a Mediating Role of Work-Life Conflicts (테크노스트레스와 일과 후 업무연속성이 직무만족에 미치는 영향 연구 : 일-삶의 갈등의 매개역할을 중심으로)

  • Oh, Seong Tak;Kim, Jong Uk;Park, Sang Cheol
    • Journal of Information Technology Applications and Management
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    • v.22 no.2
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    • pp.71-93
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    • 2015
  • Due to the rapid development of information communication technology, employees have conducted their tasks with smart devices such as smartphones and tablet PCs in the midst of after work hours. In line with this phenomenon, we have examined the relationships among technostress, work connectivity behavior after hours (WCBA) and technostress inhibitors and job satisfaction. Based on the results of prior research, we developed and tested our research model which posits the certain factors such as technostress, WCBA and technostress inhibitors affect work-life conflicts which, in turn influence employees' job satisfaction. Survey data collected from 345 users who have experiences on using smart devices was used to test the model using PLS (partial least squares). In this study, we found that technostress and WCBA were positively related to the work-life conflicts. We also found that the relationship between technostress inhibitors and job satisfaction was significant. The implications of these findings for both research and practice are discussed.

A Study on the Effects of Home-based Telecommuting Environments and Technostress to Work Productivity (재택근무 제도강화와 테크노스트레스가 업무생산성에 미치는 영향에 관한 연구 : 행동통제와 기술준비도의 조절효과를 중심으로)

  • Jung, Yong Ju;Kim, Jin Soo
    • Journal of Information Technology Applications and Management
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    • v.27 no.4
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    • pp.63-83
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    • 2020
  • Corna Virus is being widely spreaded across the world and accelerating working environments to home-based telecommuting environments rapidly. Many companies, however, are afraid of decrease in productivities due to insufficient technology readiness by new technology environments. Therefore, finding out the influencing factors which improve the productivities in home-based telecommuting environments is a very important research issue. This study suggests several influencing factors such as technology readiness, technostress, and control behavior and a research model by literature review. To verify the model a total of 204 questionnaires are collected from office workers who are currently utilizing home-based telecommuting. The statistical analysis show that technostress influences negatively to productivities. In addition, moderating effect analysis show that control behavior affects negatively and technostress positively to alleviate the technostress. The result is expected to provide a theocratical framework for further related research and practical guidelines for improving productivities in home-based telecommuting environments.

How Does Technostress Influence Employees' Role and Performance in An Organization?: The Moderating Effect of Innovation Support (조직 내 기술스트레스가 역할과 성과에 미치는 영향: 혁신지원의 조절효과)

  • Kim, Geuna;Kim, Sanghyun
    • Information Systems Review
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    • v.16 no.2
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    • pp.97-124
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    • 2014
  • This study applies the concepts of sociotechnical theory and role theory in order to verify the effects of stress (that is, technostress) created from information and computer technology (ICT) concerning role stress and performance. We suggest diverse perspectives concerning the elements leading to technostress along with the stress-creating process of ICT among organizational members. The following four major hypotheses are proposed: (1) Technostress is positively related to role stress (e.g., conflict and overload of roles), adverse psychological outcomes, and adverse IS use related outcomes, (2) Role conflict is positively related to adverse psychological outcomes and adverse IS use related outcomes, (3) Role overload is positively related to adverse psychological outcomes and adverse IS use related outcomes, and (4) Innovation support will play as a moderator between technostress, roles tress, adverse psychological outcomes and adverse IS use related outcomes. A partial least square (PLS) with data gathered data from ICT users of organizations was used to verify the proposed hypotheses. The results supported our claims excluding the hypothesis associated to the relationship between technostress and role stress. We suggest a theoretical implication based on the verification of technostress related to the current concept of stress experienced by individuals within organizations. We also propose that a practical implication concerning the opposite effect of technostress, can be utilized as a method of reducing role stress, and suggests a diagnostic tool for assessing the degree of technostress within organizations.

A Study on Technostress and Information System Acceptance of Public Officials in Local Government (지자체 공무원의 테크노스트레스와 정보시스템 수용에 관한 연구 : 기술수용에 대한 테크노스트레스와 흡수역량의 조절효과를 중심으로)

  • Kim, Kyoung-June;Lee, Kidong
    • The Journal of the Korea Contents Association
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    • v.19 no.3
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    • pp.48-60
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    • 2019
  • The purpose of this study, we examined the influencing factors of acceptance of new information systems and attitude formation in 279 local government officials who were exposed to the use of new information technology, and examined the moderating role of technostress and absorptive capacity. As a result, technostress negatively affected attitudes by moderating perceived ease of use, and absorptive capacity generated a positive effect that further increased perceived usefulness. Technostress and absorptive capacity have both direct and moderating effects on attitudes. It suggests that management of technostress and absorptive capacity, which affects the formation of attitudes toward information technology acceptance, becomes more important for local government officials who need to accept new information technology through Top-Down decision making. In particular, we discussed ways to reduce technostress in order to prevent cognitive dissonance about determinants of technology acceptance.

The Impact of Technostress on Counter-Productivity (테크노스트레스가 반생산성에 미치는 영향)

  • Kim, Dae-Geun;Kang, Seok-Min
    • Management & Information Systems Review
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    • v.39 no.2
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    • pp.1-15
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    • 2020
  • Using information and communication technologies, many firms have increased their productivity. In resource based view, practical use of information and communication technologies is a process of increasing competitive advantage in uncertain environment. However, use of new information and communication technologies does not surely improve the productivity and work efficiency, but sometimes could be a factor to hinder firm performance. Technostress means adverse effect occurring in which the user of new information and communication technologies does not adapt to environment of new technologies. That is, Technostress is a negative impact resulted from using information and communication technologies. This study investigated the effect of technostress on counter-productivity. Unlike the previous studies, this study was made with the survey for firm employees of Daegu region, and both counter-productive work behavior and innovation resistance were used in this study. The empirical result means that technostress positively affects both counter-productive work behavior and innovation resistance. Because technostress increases both counter-productive work behavior and innovation resistance, systematic management for firm employees is needed in time adopting information and communication technologies.

The Influence of Technostress and Antismart on Smartphones (테크노스트레스와 안티스마트가 스마트폰 사용에 미치는 영향에 관한 연구)

  • Jin, Soo-Hyang;Lee, Dong-Gun;Lee, Sang-Joon
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.187-195
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    • 2012
  • By using smartphones more generally, people's lives become more convenient. However, many people complain of stress caused by the use of smartphones, further, the tendencies to reject it are appearing. In this paper, new conceptual word, antismart-resistance consciousness gained by experience before and after introduction of smart devices - is newly proposed as a research variable. In addition, we have studied to identify the relationship affecting continuous use of smartphones with technostress and antismart. To achieve this, a research model and hypotheses were presented and verified by using questionnaires data. The result showed that users who actively embrace innovative technologies were highly tolerant of technostress, whereas knowledge or experience of IT trends did not affect technostress or antismart tendencies.

Understanding the Technostress: An Individual Difference Investigation (기술스트레스에 대한 이해: 개인 차이에 대한 연구)

  • Yim, Myung-Seong
    • Journal of Digital Convergence
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    • v.12 no.3
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    • pp.17-27
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    • 2014
  • This research extends the research stream of technostress by incorporating age and gender as moderators of user perceptions in the workplace. Individual reactions toward technostress were studied throughout the past decade. However, changing demographic patterns have led to an increasingly older workforce. Gender effects in individual reactions toward technological stress differ based on age. Specifically, gender differences in technology perceptions became more pronounced among older workers, but a unisex pattern of results emerged among younger workers. The results from this study suggest that the factors of technostress is changed by gender and age. In light of these findings, theoretical and practical implications for researchers and practitioners are discussed.