• Title, Summary, Keyword: Service Contents

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A Wisdom Contents Service Model: Focusing on Service Nature (지혜콘텐츠 서비스모델 제안: 서비스본질 중심)

  • Baek, Kyeonghui;Kim, Hyunsoo
    • Journal of Service Research and Studies
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    • v.8 no.3
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    • pp.81-95
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    • 2018
  • This study proposes a service model that can effectively provide users with knowledge and wisdom contents from the experience of overcoming the crisis to sustain human growth. In order to serve as a wisdom content, the necessity of the service nature is suggested and the present knowledge contents services are analyzed from the viewpoint of service nature. As a result, it is analyzed that current knowledge contents service is unidirectional, inconsistent and can not provide various related information together. In this study, we propose a wisdom contents service model that is consistent with the current service era. We propose a new wisdom contents service model that reflects the essence of service as a way to become more useful wisdom contents service. The proposed wisdom contents service model is able to provide a story and various related information out of the existing fragmentary knowledge services. This makes it easy for users to acquire and use wisdom. This study is a basic study for the development of wisdom contents service, and further research is needed on detailed discussion of wisdom contents service, analysis of service system, and suggestion of customized service through user demand survey.

A Study on the Interrelation between Contents Services and General Services in Point of User (이용자 관점의 컨텐츠 서비스와 일반 서비스와의 상호 관계에 관한 연구)

  • Lee, Ji-Hun
    • Journal of Korea Game Society
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    • v.10 no.6
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    • pp.97-114
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    • 2010
  • Domestic game industry is growing around game contents service. Game contents service is becoming popular because it has character that can use a game with opposing user on network in real time and advantage that can download the wanted game at anytime or anywhere. It is different to general service from the view point of user. In order words, the user of game contents service has different character from that of general service because their using characteristics in service using effect are shown use variously in the demographics, psychology and behavioral particular. In these views, we have done a comparative analysis character between game contents service and general service.

Contents Service of EBS in the Era of Smart Media (스마트 미디어 시대 EBS의 콘텐츠 서비스)

  • Park, Joo-Yeun
    • The Journal of the Korea Contents Association
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    • v.15 no.5
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    • pp.36-46
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    • 2015
  • The purpose of this study is to investigate the characteristics of diverse contents service of EBS providing on the multi-platform in the era of smart media. This study investigated contents service of EBS in order to seek and suggest EBS's competitiveness in the era of smart media environment. As a result, EBS is providing real-time service, VOD and e-learning, but its current contents service is concentrated on providing e-learning service. This study recommended that EBS need to reinforce contents suitable for various multi-platform uses. It also suggested EBS need to cooperate with diverse webs service and SNS service in order to widen openness of its platform, and to provide not only diverse contents, but also applications by offering mobile and on-demand contents and services. Finally, this study proposed that EBS is needed to move towards a more public and comprehensive media portal.

Targeting Data Service for Web-Based Media Contents (웹 기반 미디어 콘텐츠를 위한 맞춤형 데이터 서비스)

  • Park, Sung-Joo;Chung, Kwang-Sue
    • Journal of KIISE:Computing Practices and Letters
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    • v.16 no.12
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    • pp.1154-1164
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    • 2010
  • As an useful application in broadcasting services, the targeting service has been mainly studied to improve the service satisfaction and user usage in various media service environments based on user profile, preferences, and usage history. Targeting service is expanding its domain from broadcasting contents to interstitial contents and from fixed TV devices to mobile devices. Service data also include advertisement data, coupon, and information about media contents as well as simple broadcasting data. In this paper, the targeting data service is designed and implemented on articles, advertisement and broadcasting information on the basis of the user information. To adapt this to web-based media contents, information on user profile, preferences, and usage history is newly defined on the basis of the user metadata developed in TV-Anytime Forum and the user information defined in OpenSocial. The targeting data service is implemented to generate user preferences information and usage history pattern based on the similarity among user preference, contents information, and usage history. Based on performance evaluation, we prove that the proposed targeting data service is effectively applicable to web-based media contents as well as broadcasting service.

Service Rendering Study for Adaptive Service of 3D Graphics Contents in Middleware (3D 그래픽 콘텐츠의 적응적 서비스를 위한 미들웨어에서의 서비스 렌더링 연구)

  • Kim, Hak-Ran;Park, Hwa-Jin;Yoon, Yong-Ik
    • The KIPS Transactions:PartA
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    • v.14A no.5
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    • pp.279-286
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    • 2007
  • The need of contents adaptation in ubiquitous environments is growing to support multiple target platforms for 3D graphics contents. Since 3D graphics deal with a large data set md a high performance, a service adaptation for context changing is required to manipulate graphics contents with a more complicated method in multiple devices such as desktops, laptops, PDAs, mobile phones, etc. In this paper, we suggest a new notion of service adaptation middleware based on service rendering algorithm, which provides a flexible and customized service for user-centric 3D graphics contents. The service adaptation middleware consists of Service Adaptation(SA) for analyzing environments and Service Rendering(SR) for reconfiguring customized services by processing customized data. These adaptation services are able to intelligently and dynamically support the same computer graphics contents with good quality, when user environments are changed.

What Quality Factors Affect to the e-Learning Performance (e-러닝 성과에 영향을 미치는 품질요인에 관한 연구)

  • Kim, Sung-Gyun;Sung, Hang-Nam;Jeong, Dae-Yul
    • The Journal of Information Systems
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    • v.16 no.1
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    • pp.201-230
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    • 2007
  • Recently, the growth of e-Learning systems and its related information technology has presented a unique challenge for both schools and industry. It would make an extremely phenomenal paradigm shift in the educational method and practice. Methods of assessing the quality of e-teaming services and contents are critical issue in both practice and research. Moreover, many researchers are interested in what qualify factors more affect to the Performance of e-Learning service. Nevertheless, service quality is a construct that is difficult to define and measure. e-Learning services are composed of many factors, and they are more complicated than the traditional education services because they we performed on the distance basis and the many platforms of IT infrastructure. The purposes of our research are to classify the e-Learning service dimension and identify their factors, to develop the measurement of the factors, and finally to test empirically their relationship between the service factors and e-Learning service performance. For the development of the service factors we considered SERVQUAL model and SERVPERF model which were developed in the service marketing area. The SERVQUAL model was more fitted to the e-Learning services than the latter. From that we derived several factors that fit to our research domain, ie, tangibles, access, reliability, credibility, security, responsiveness, assurance, empathy. We combined three factors of them(reliability, credibility, security) into a factor, system stability for the semantic simplicity, and divided responsiveness factor into system operator responsiveness and teacher responsiveness as the entity based dimension classification. In the e-Learning services research, Most researcher are mentioned the quality factors of contents, so we added to two contents quality factors, ie, contents production method and richness of contents itself. We examined the relationship between the service quality factors and e-Learning performance(student satisfaction and service reuse intention). As result three quality factors(contents production method, teacher responsiveness, empathy) significantly affected student satisfaction. To the other performance variable, ie, service reuse intention, the teacher related quality factors(such as teacher responsiveness, assurance, empathy) affected only. In conclusion, even in the on-line distance teaming, the teacher's role md earnestness is as important as ever.

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The Design of Circulation System of Digital Music Contents in P2P Service (P2P에서의 음악 콘텐츠 유통 시스템 설계)

  • Kang, Woo-Jun
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.9 no.3
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    • pp.83-91
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    • 2009
  • In this paper, we propose a new design of circulation system of digital music contents in P2P service. It has functions of contents recognition, management of copyright DB, clearing house to perform payment system of P2P service. In P2P service each user provides his music contents, but in other circulation system, service providers provide their music contents. Therefore it is very difficult for each provider to recognize whatever the quality of distributing contents are good or not. Most circulation systems use hash technology or contents recognition technology for the recognition of contents. For the usability and efficiency this proposed system provides the combining technology of hash processing and contents recognition.

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A study on the mobile Internet portal service types (무선인터넷 포털서비스의 유형과 유망 컨텐츠 분석 이동전화를 통한 무선인터넷을 중심으로)

  • 김주성;김태성;고석하
    • Journal of Information Technology Applications and Management
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    • v.9 no.4
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    • pp.151-164
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    • 2002
  • This paper predicts how mobile Internet portal services will go ahead and what contents will be needed at the portal site. Mobile Internet interface needs to be concise and compressed because of the size of terminals Thus mobile internal service wants integrated portal service We study the service strategy for mobile internet portal Service according to the product life cycle Many Korean people who have used 'wired and fixed' Internet services and mobile phones want the mobile Internet portal to provide many attractive functions and high quality of service Thus we consider the current Korean mobile Internet service as the maturity phase of its life cycle The maturity phase needs the strategy of diversifying and focusing on, thus we recommend the hub portal model for Korean mobile Internet service, In this paper, we survey contents of mobile Internet portal service as a case study. With the result of the analysis, we present the promising contents as follows: video conference service, financial service, stock trading service, traffic information service, location map service, emergency rescue service, and so on.

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Development of Infotainment Contents Generation System (Infotainment Contents 생성 시스템 개발)

  • 김건희;최진우;김태수;하성도;박면웅
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • pp.1034-1037
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    • 2004
  • The goal of this paper is to develop a system which provides infotainment services for the healthy life of the elderly. First, we define the infotainment services for the elderly, and then determine the infotainment contents and categories related to the infotainment service. In order to provide the infotainment service, we define several modules as follow: user representation, contents generation, contents personalization, provision and learning manager. Finally we develop a pilot system which is based on the proposed framework.

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A Study on the Development of Service Robot Control based on User Created Contents (User Created Contents 기반 서비스 로봇 제어의 개발 연구)

  • Na, Seung-kwon;Choi, Seok-Im;Pyeon, Yong-Kug
    • Journal of Advanced Navigation Technology
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    • v.19 no.4
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    • pp.311-317
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    • 2015
  • This paper is a study on how to develop service robots can easily complex software development services robot control system. User created contents based on the robot control system developed in this study is a robot drive control circuit, a sensor data processing, the status, the monitoring systems and modular system to configure the service robot operation screen from a user perspective and that can control the service robot operation As in the text-based features that can be operated to have freedom to the robot control service content. In addition, the user has the advantage that changes position by the development as well as user created contents desired by the user operating the robot control GUI (graphic user interface) also changes are possible. As a result, the service robot operator to offer a way to make the service robot can be conveniently presented in a user's point of view how to enable the development of the service robot.