• Title/Summary/Keyword: Quality management

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An Empirical Study on Top Management's Leadership in Construction Quality Management Activities and Construction Quality Management Performance (최고경영자의 리더십이 건설품질경영활동과 건설품질경영성과에 관한 실증연구)

  • Cho, Jin-Ho
    • Journal of the Korean Society for Quality Management
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    • v.45 no.3
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    • pp.403-426
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    • 2017
  • Purpose:?The purpose of this study is to analyze the causal relationship between top management 's leadership and construction quality management activities that affect construction management performance based on construction quality management. Methods:?As its method, the causal relationship between the leadership of top management and the key management factors of construction quality management activities affecting management performance is analyzed by using the structural equation model. The construction companies used in the analysis sample conducted surveys on companies that are conducting ISO, KOSHA, OHSAS, DQC, and so on. Results:?It was revealed that top management's leadership has a great influence on management performance and all management factors of construction quality management activities. However, safety management does not affect the management performance of construction quality management activities. And top management's leadership on management performance are explained by the mediating effect of cost, time, quality and communication among management factors of construction quality management activities. Conclusion:?In the previous study, the quality management activities and the ISO - based integrated total quality management system (TQM) applied in the manufacturing or service industries were presented as empirical results. However, this study presents the results of different studies by presenting empirical study results by selecting time, cost, quality, safety and communication as key management factors of quality management activities of construction companies through reviewing and analyzing previous studies in construction field.

Effect of Quality Management on the Performance: Focusing Manufacturing Companies Awarding Korean National Quality Awards (품질경영 활동이 기업의 경영성과에 미치는 영향 : 국가품질상 수상 제조기업을 중심으로)

  • Han, Sang-Hoon;Chung, Kyu-Suk;Hong, Seung-Pyo
    • Journal of the Korean Society for Quality Management
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    • v.42 no.4
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    • pp.729-746
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    • 2014
  • Purpose: This paper study the effect of the quality management on the performance among the manufacturing companies awarding the Korean National Quality Award(NQA). Methods: The data for 34 manufacturing companies are surveyed by the 7-point Likert scale and empirically tested. Results: Even among the companies awarding NQA for their excellent quality management level there are significant differences in their performance by their quality management levels. In particular, leadership and human resources categories have greater impacts on the performance. Conclusion: Even though the company awarded NQA(KQMA: Korean Quality Management Award) for its excellent quality management level, it is necessary to improve the quality management level continuously. This result supports the necessity of KQGA(Korean Quality Grand Award) which is awarded for the companies which improve quality management levels significantly after awarding KQMA.

An Introductory Study on Korean Quality Management System (한국적 품질경영 시스템에 관한 탐색적 연구)

  • Park Chae-Heung
    • Journal of the Korean Society for Quality Management
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    • v.32 no.4
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    • pp.48-63
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    • 2004
  • On the process of Korean last half century's condensed economic growth, the contribution of quality management was very important. But if we continued the way in which U.S.A. developed and Japan revised, we would not be able to catch up the developed country. This paper says allegedly that we'd better introduce Korean Quality Management system, which is based on Korean traditional thought.

A Survey Study of Quality Management Practices in Manufacturing and Service Sectors

  • Won, Hyung-Gyoo
    • Journal of the Korean Society for Quality Management
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    • v.22 no.4
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    • pp.120-131
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    • 1994
  • A questionaire survey has been conducted to find out the total quality management practices in Korea. Its initial purpose is to search for some general measure of depth and width of spread of quality management throughout Korean industries, specifically in manufacturing and service sectors. This can be used as a guideline for supporting any activities endeavoring to find appropriate methods to boost quality management in Korea. Also, through comparisional analysis at the macro-level, some characteristics in quality management practices are shown to exist in Korean industries. The analysis is based on perceptions of surveyed people about quality management practices in their companies.

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An Empirical Study on the Quality Management for Port Services - Primarily on Busan Container Terminals - (항만서비스품질경영에 관한 실증연구 - 부산항 컨테이너터미널을 중심으로 -)

  • 신한원;최영로
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • pp.1-11
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    • 2002
  • As the competition among the ports is extreme, the purpose of this study which intendsto keep sustainable competitive advantage in Busan Container Terminals through the quality management of port service is shown as the followings. First, the common factor of quality management activities In the part of domestic container port is to be analysed. secondly, the efforts for enhancing the standard of quality management is to be confirmed lastly the relationship of cause-effect among the source of quality management, quality management activities and quality management is to be clarified. An empirical study was carried out to examine how Busan Container Terminals view quality management activities by the provision of statistical evidence showing the efforts to enhance the standard of quality management, common factors of quality management activities and causal relationship among these factors. The data investigating the quality management for Busan Container Terminals were collected from 170 persons in charge of quality management for port services in Busan Container Terminals the use of questionnaire method and personal interviews. The Cronbach's $\alpha$ coefficient and factor analysis were used to analyze the reliability and the propriety of measured variables. Furthermore SEM method using AMOS 4.0 was used to analyze the cause-effect relationship among the source. activities and accomplishments of quality management representing the core concept of quality management system. The importance of this study is placed in the description of the theoretical and general system on the quality management when the domestic container terminals have activated to promote the quality management, and in suggesting the actual problem and settlement method which are directly helpful to the field, and It can be indicated as having its meaning on future research obect.

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An Analysis of Relationship between ISO 9000 Quality Management Principles and ISO 9001 Requirements (ISO 9000 품질경영원리와 ISO 9001 요구사항 간의 관련성 분석)

  • Won, Hyung-Gyoo
    • Journal of the Korean Society for Quality Management
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    • v.38 no.2
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    • pp.276-283
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    • 2010
  • ISO 9000 family of standards are consisted of four international standards for implementing and operating effective quality management systems. They are interrelated and together form a coherent set of quality management system standards. ISO 9000, one of the standards, contains quality management principles, which is asserted to form the basis of other standards within the family. ISO 9001 is another standard within the family and contains requirements for quality management systems. This paper shows how the quality management principles of ISO 9000 are related with the requirements of ISO 9001.

A Studyon Relationship among the Key Dimensions of Quality Management (품질경영 핵심영역간의 상관관계연구)

  • 최현경;박재홍
    • Journal of the Korean Society for Quality Management
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    • v.26 no.1
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    • pp.11-26
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    • 1998
  • A key aspect of theoretical and practical development of quality management is articulation of the distinction between quality management practices(input) and quality performance (output), which to date has been blurred under the broad heading of 'quality'. Recent literature primarily addressed measurement of quality performance but very little empirical research focuses specifically on quality management practices. In order to understand quality cause and effect, it is necessary to specify and measure quality management practices (cause) as well as quality performance (effect). This paper identifies and substantiates the key areas of quality management that must be implemented to achieve effective quality management, then analyzes relationships among those areas. In doing so, it establishes the basis for subsequent research by producing a profile of organization-wide quality manage-ment and provides the direction and priority of quality management practices for practitioners.

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An Empirical Study on the Difference in Management Performance of Small-and Medium-sized Companies Due to the Types of ISO 9000 Quality Management Systems Certification Agencies (ISO 9000 품질경영시스템의 인풍기관 유형에 따른 중소기업 경영성과의 차이에 관한 실증연구)

  • Kim, Yeong-Gi;Park, Yong-Tae
    • Journal of the Korean Society for Quality Management
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    • v.39 no.2
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    • pp.179-187
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    • 2011
  • Small- and medium-sized companies obtain ISO 9000 quality management systems as a way of adapting to the changes of business environment and improving their business performance. Certificates of ISO 9000 quality management systems have been granted to companies by either domestic or foreign certification agencies with different requirements and standards. This study empirically examined whether there are differences in business performance among small- and medium-sized companies that have obtained ISO 9000 quality management system from different types (domestic or foreign) of certification agencies. This study found that there are statistically significant differences in both qualitative and quantitative business performance among them. The findings of this study imply that companies considering ISO 9000 quality management systems be prudent in choosing the type of certification agency to maximize the expected benefits of ISO 9000 quality management systems. This study also provides the government agency regulating ISO 9000 quality management certification system with some valuable information that brings up the need for establishing and managing a more effective quality management certification system.

Review on the Application of Industry 4.0 Digital Twin Technology to the Quality Management (4차 산업혁명 디지털 트윈 기술의 품질경영 적용 연구)

  • Quan, Ying;Park, Sangchan
    • Journal of the Korean Society for Quality Management
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    • v.45 no.4
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    • pp.601-610
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    • 2017
  • Purpose: Authors observe the digital twin enabled smart factory and/or digital manufacturing processes where Industry 4.0 technologies and quality management principles intersect. In this regard, this study reviews existing research regarding digital twins from the perspective of quality management. Methods: Initially, attention was given to how digital twins are manifested in the Industry 4.0 environment. Then, authors identify quality management elements amongst digital twin models, to align the concept of quality with the functional purpose of digital twins. After introducing specific examples of quality management tools applied to digital twins, the authors extend the domain of quality management into the analysis of multimedia format quality data obtained through machine vision. Results: Inspired by cases on the quality management application to digital twins, the authors suggest a framework for Industry 4.0 quality management. The envisioned suggested framework encompasses 4 dimensions, namely, 4M&1E, an application time window, new methodologies, and enabling technologies. Conclusion: Finally, the authors unfold the emerging trend of digital twin enabled smart factories, while emphasizing the necessity of quality management in conjunction with the introduction of digital twins.

A Study on Improvement of the Quality Management for Fire Doors (방화문의 현장품질관리 개선방안에 관한 연구)

  • Choi, Dong-ho
    • Proceedings of the Korean Institute of Building Construction Conference
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    • pp.93-94
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    • 2019
  • When the fire door is recently installed in the field, there are frequent cases where the fire door is manufactured with fire door having low quality or different structure compared to the performance that the fire door producer has confirmed in the performance test or the construction specification. In order to improve the on-site quality management of the fire door, we comprehensively classify the quality management items of the fire door according to the management subject and the step by stage and set the field quality management procedure, the field quality management inspection item, regulations and standardized checklists were presented.

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