• Title, Summary, Keyword: Quality assurance

Search Result 1,429, Processing Time 0.041 seconds

Correlation of Quality Assurance System of Hospitals, Social Worker's Attitudes toward Quality Assurance Activities, and Quality on Social Services (병원의 질 보장 수준과 사회복지사의 질 보장에 대한 태도, 의료사회사업서비스 질과의 상관관계 연구)

  • Kang, Heung-Gu
    • Quality Improvement in Health Care
    • /
    • v.10 no.1
    • /
    • pp.8-19
    • /
    • 2003
  • Background : There have been many studies and efforts about quality management in health services, but there were not founded quality assessment on social services. This study was designed for understood level of quality on social service, identified for correlation factors of quality assessment on social services in general and teaching hospitals in Korea. Methods : The subjects of this survey were 80 leaders of social service units. The survey data from each subjects were measured to evaluate level of quality that service provider perceived of sample hospitals. Social worker's attitude of quality assurance activities, perception of quality assurance system in that hospitals were measured. Under the method of one-way ANOVA, t-test and correlation, associated factors of quality assessment in social work service was analyzed. Results : The major findings were as following ; First, the level of quality perceived showed less score, especially the lowest was the score of quality of outcome. Second, social worker's attitude of quality assurance activities showed high score, but quality assurance system of hospitals showed less score. Third, the level of quality assurance system of hospitals, social worker's attitudes of quality assurance activities. Conclusion : The quality of social work service correlated positive hospitals's quality assurance system, social worker's attitudes of quality assurance activities. Therefore, to assure the proper level of quality, qualified for hospitals system of quality assurance, and needed to a educational program for enhanced social workers's attitudes in quality assurance activities.

  • PDF

A Study on Stabilization Measures for Foreign Military Product Quality Using the International Quality Assurance System (국제품질보증제도 활용을 통한 방산 국외도입품 품질 안정화 방안)

  • Kang, Inmyun
    • Journal of the Korean Society for Quality Management
    • /
    • v.45 no.3
    • /
    • pp.379-391
    • /
    • 2017
  • Purpose: The study proposes extended application of reviewing and developing international quality assurance system for useful and practical quality stabilization of foreign military product. There are several problems with quality assurance activities for foreign military products. To improve theses problems, this study researches measures and effects of entrustment of quality assurance activities to suppliers group abroad by utilizing the system. Methods: In order to carry out the research, consignment system for international quality assurance activity of advanced country has been analysed through this study. By applying the consignment system to the case of foreign military product, the possibility and effects of consignment is researched. Results: Through this study the procedure and substance of the international quality assurance system is verified. The quality assurance activities were consigned to suppliers group by utilizing the system, thus application basis for international quality assurace activities is established. Conclusion: Defense Import through The Quality Assurance System of trade countries using the International Quality Assurance System suggests the solution to endemic problems. The Introduction Military Product with the Quality Assurance System of Korean Government improves the competitiveness of defense export.

Comparison between ISO 9000 Specification and Nuclear Quality Assurance Specification and Expected Application Effect (ISO 9000규격과 원자력품질보증 규격과의 비교 및 예상 적용 효과)

  • Lee, Tae-Hoon;Ha, Ji-Hoon
    • Journal of the Society of Korea Industrial and Systems Engineering
    • /
    • v.34 no.3
    • /
    • pp.79-89
    • /
    • 2011
  • Since commercial operation of Kori-1 nuclear power plant in 1978, twenty units are under operation and six units are under construction at 2011 present. Nuclear power become a main energy source in our country. However, the plant was constructed by a USA vendor in its beginning period, the Quality Assurance requirements of USA was applied. Even though Quality Assurance requirements were newly established to the Korea Atomic Energy Act, its contents are quite similar to those of USA. And 10 CFR 50 App.B, ASME NQA-1 apply to most of nuclear industries as a quality assurance plan. In this paper, Quality Assurance requirement of domestic nuclear industries has been investigated and applicable method of ISO Quality Assurance application to the nuclear industries is suggested by a comparison ISO 9000 and nuclear quality assurance specification.

Manufacture of Versatile Phantom for the Daily Quality Assurance of Radiation Therapy Equipments (방사선치료 장비들의 매일 정도관리를 위한 다용도 모형의 제작)

  • Cha, Dong-Soo;Lee, Jae-Seung
    • Korean Journal of Digital Imaging in Medicine
    • /
    • v.12 no.1
    • /
    • pp.59-64
    • /
    • 2010
  • We examined the accuracy and efficiency of phantom by applying the designed phantom in order to check daily quality assurance easily by objective criteria and to confirm daily quality assurance of linear accelerator, simulator, and CT-simulator. The results of 10 weeks of linear accelerator output dose using American Association of Physicists in Medicine(AAPM) daily quality assurance guide were measured within ${\pm}1%$ of error. Mechanical check of laser alignment, optical distance indicator(ODI), CT scanner laser and alignment of gantry lasers with the center of imaging plane were measured within ${\pm}1mm$. Daily average working time for daily quality assurance of radiation therapy equipments was 38 minutes. The designed phantom was easy to install and daily quality assurance was possible with only one installation. The aspects reproducibility and efficiency as well as accuracy of quality assurance were excellent.

  • PDF

A Case Study on Application of R&D Quality Assurance to Secure High Quality for Military Supplies (군수품의 고품질 확보를 위한 개발 품질보증 적용사례 연구)

  • Choi, Chang-Hyun
    • Journal of the Korean Society for Quality Management
    • /
    • v.47 no.1
    • /
    • pp.151-162
    • /
    • 2019
  • Purpose: This study is in order to secure high quality of military supplies, it is important to secure design quality in the development phase. I will review how to establish a quality assurance system in the development phase based on the author's seminar presentation contents and application example of Hanwha Systems Co., Ltd. Methods: To guarantee design quality in the development phase, in 2002, quality assurance system that is adequate for SQA(Software Quality Assurance)'s requirements of CMM(Capability Maturity Model) was conduct. In 2009, based on the CMMI(Capability Maturity Model Integration) Level 5, there has been continuous and reenforced quality assurance activities. Results: By suggesting the construction and a case study on application of R&D quality assurance, it would be helpful for companies aiming to construct or enhance quality assurance system. Conclusion: To secure high quality for military supplies, a development QA system should be established to secure quality in the development phase. In addition, Total life cycle QA system for development, mass production and operation phase should be reestablished.

A Case Study of Quality Assurance in Overseas pen University: UKOU, UT (해외 원격개방대학의 질 관리 사례 연구)

  • Kim, Myung-Jin;Jung, Young-Sook
    • Korean Journal of Comparative Education
    • /
    • v.22 no.4
    • /
    • pp.99-123
    • /
    • 2012
  • Quality assurance is a central issue concerning higher education and distance education. The purposes of this study are to analyze cases of quality assurance system in overseas open university and to draw implications which help establish quality assurance system in domestic distance education institution. UKOU and UT are mega-university with more than 100.000 enrolled students. They have centralized quality assurance system and quality assurance department that is responsible for building and installing quality assurance for effective quality control. In addition, They have quality improvement culture that seeks continuous improvement. Members of the University share awareness of the importance of quality assurance and evaluate and monitor their work. Because results for quality assurance of education is not tangible, quality assurance system is carefully planned over a long period of time as is necessary to proceed in integration.

A study on Service the Quality of Defence Quality Assurance Activites using Kano Model by Company Size (Kano 모델 기반의 기업규모별 국방품질보증 서비스품질에 관한 연구)

  • Kim, Sunghoon;Seo, Hyun-Soo
    • Journal of the Korean Society for Quality Management
    • /
    • v.46 no.3
    • /
    • pp.397-410
    • /
    • 2018
  • Purpose: A main aims to classify quality attributes for quality assurance activities of military supplies by company size, and to derive the necessity for business improvement by company size to improve customer satisfaction through customer satisfaction coeffiecient and PCSI Index. Methods: Through a survey of defense and general businesses located in Busan and South Gyeongsang Province, the quality of service elements are classified and the client satisfaction factor and PCSI is calculated for the quality assurance activities. Results: Determine the current level of customer satisfaction with the quality of the Defence quality assurance service and present operational factors that need improvement by size of the company. Conclusion: The attractive quality of service factors for quality assurance work were in common and different and the need for improvement was identified based on differences in PCSI Index by Company size.

Quality Improvement Activity in Hospitals and Its Acceptance among Hospital Personnels (의료 질 관리 활동에 대한 병원종사자들의 태도와 인식)

  • Hwang, Jeong-Hae;Cho, Sung-Hyun;Kim, Chang-Yup;Seo, Juag-Don;Han, Man-Chung;Lee, Jeong-Ye
    • Quality Improvement in Health Care
    • /
    • v.3 no.2
    • /
    • pp.86-97
    • /
    • 1997
  • Background : It is a primary goal for hospital personnel to improve the quality of patient care. In Korea the concept of quality assurance has been spread over the last five years. Many hospitals have implemented quality assurance programs that fit their own philosophy and needs. As a result, they are supposed to have different experiences and attitudes toward quality assurance. To investigate their diversity will be helpful to have a direction to the future and to enhance the quality assurance activities in Korean hospitals. Objectives : The aim of this study is to obtain information about hospital personnel's attitude and opinion toward quality assurance in hospitals. Methods : A questionnaire was developed which consisted of five parts; the general characteristics of respondent, the concepts of quality assurance, need for quality assurance program, current status of quality improvement activities, and participation in programs. Using the registry of Korean hospitals, 102 hospitals with more than 400 beds were selected. Questionnaires were mailed to hospital staffs of each hospital; top managers, clinical department heads, registered nurses, medical recorders, and administrators. Results : Of 2038 questionnaires sent, 877 were returned, giving response rate of 44%. Most respondents(70%) regarded quality assurance as efforts to provide patient with care in highest quality and to improve effectiveness or resource utilization. Ninety-nine percent of respondents agreed to need for quality assurance in their hospitals. There were current quality improvement programs implemented in the department of 553 respondents(62%), and most of the(85%) have participated in at least one program. Lack of motivation was pointed out as a barrier to implement the programs. Conclusion : Although most respondents have known of the concept and need for quality assurance, this study suggests that education and motivation of hospital personnel be needed to activate the quality assurance programs in hospitals.

  • PDF

A study on Service Quality of Defence Quality Assurance Activites using Kano Model & PCSI Index (Kano 모델과 PCSI 지수 이용한 국방품질보증 서비스품질에 관한 연구)

  • Seo, Hyun-Soo;Seo, Jae-Hyun;Kim, Hyun-Min
    • Journal of the Korean Society for Quality Management
    • /
    • v.45 no.2
    • /
    • pp.261-274
    • /
    • 2017
  • Purpose: Classify quality assurance work for munitions as service quality attributes. And to derive service elements that need improvement to improve customer satisfaction through calculation of customer satisfaction coefficient. Methods: The quality assurance service for munitions is classified as service quality based on the Kano model through a questionnaire survey of workers in military service companies located in Busan and Kyung-nam areas. Investigate current customer satisfaction with service quality of defense quality assurance activites, and calculate customer satisfaction coefficient and potential customer satisfaction improvement index. Results: Identify current satisfaction levels for service quality of defense quality assurance activites and suggest service quality factors that should be improved to improve customer satisfaction. Conclusion: The service quality factor for the defense quality assurance service was classified into 13, and the customer satisfaction coefficient was lower than the satisfaction coefficient. When looking at the current level of customer satisfaction through the Potential Customer Satisfaction Index, attractive quality factors with PCSI indices were found to be necessary for service improvement.

Analysis of Trend Survey on Overseas e-Learning Quality Assurance (해외 이러닝 품질관리 동향 조사 분석)

  • Kim, Ja-Mee;Kim, Chang-Soo;Lee, Won-Gyu
    • The Journal of the Korea Contents Association
    • /
    • v.10 no.7
    • /
    • pp.449-458
    • /
    • 2010
  • The e-Learning quality assurance is a part of responsibility for education in latest information age, and should be understood as a basic direction for qualitative enhancement rather than quantifiable expansion. In such a context, this study sought to survey latest trends of e-Learning quality assurance activities deployed around overseas countries, so that it could give possible implications on how to plan and perform e-Learning quality assurance in Korea. So, this study focused on surveying actual conditions, coverage, target and useful indices of e-Learning quality assurance activities deployed by 9 institutions across 5 countries, and characterizing those activities across 5 countries. As a result, this study could find out its implications such as acquisition of various resources available for e-Learning, nationwide consolidation of e-Learning quality assurance activities, development of specialists in e-Learning quality assurance, and choice and focus for e-Learning quality assurance system. In other words, it was found that e-Learning quality assurance should be approached from nationwide standpoint in the interest of better educational quality, rather than from viewpoint of task.