• Title, Summary, Keyword: Knowledge Management

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Success Factors of Knowledge Management in the Perspective of Knowledge Management Integration into Operations (지식경영과 업무의 통합을 위한 지식경영 성공요인 도출 연구)

  • Suh, Hyun-Ju
    • Knowledge Management Research
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    • v.9 no.2
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    • pp.147-167
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    • 2008
  • This paper aims to explore the success factors of knowledge management in the perspectives of knowledge management integration into operations and to examine the effect of those factors on the knowledge management performance of individual users and organizations in order to link knowledge management performances to operational performances. I found two factors such as "knowledge management integration into operation processes" and "knowledge management integration into application systems" and their measures by means of literature review and modified Delphi research. Exploratory and confirmatory factor analysis confirmed that those two factors and their measures are statistically valid. Besides, the structural equation modeling analysis showed that the relationship between "knowledge management integration into operation processes" and "individual user's performance on knowledge management" and the relationship between "individual user's performance of knowledge managemen" and "organizational performance of knowledge management" are significant.

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A Relationships between Knowledge Management Performance and Influence factors of knowledge Management in Small and Medium-sized Enterprises (중소기업에서 지식경영 결정요인이 경영성과에 미치는 영향에 관한 실증적 연구)

  • Song, SangHo
    • Knowledge Management Research
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    • v.6 no.2
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    • pp.47-68
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    • 2005
  • The Purpose of this study is to identify relationships between knowledge management performances and such Influence factors of knowledge Management as information technology, knowledge management process, culture & people, strategy & Leadership in Small and Medium-sized Enterprises. In order to test hypotheses, we collected data from 498 SME's employees, then analysed them by SPSSWIN. This results showed as follows; 1. All Influence factors of knowledge Management( information technology, knowledge management process, culture & people, strategy & Leadership) are to advance individual task effectiveness and organization effectiveness significantly. 2. Such Influence factors of knowledge Management as information technology, knowledge management process, culture & people are to improve business efficiency between the company. But strategy & leadership factor is not significant. 3. Influence factors of knowledge Management are different between knowledge performace factors such ac individual task effectiveness, organization effectiveness, and business efficiency between company.

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A Study on the Academic Identity through the Profiling and Co-Word Analysis of Domestic and Foreign Knowledge Management Research (국내외 지식경영연구의 주제어 프로파일링 및 동시출현분석을 통한 학문정체성에 관한 연구)

  • Yoon, Seong-Jeong;Kim, Min-Yong
    • Knowledge Management Research
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    • v.18 no.3
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    • pp.81-99
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    • 2017
  • This study is to compare the main subjects of domestic and foreign knowledge management research in terms of keywords and to clarify whether domestic knowledge management research reflects research trends in overseas knowledge management research. Specifically, we try to find out whether the central activities such as knowledge sharing, knowledge generation, and acquisition, which are knowledge management activities of knowledge management research, are being studied without bias. In order to analyze this, we analyzed the data of domestic and foreign knowledge management research for the last 5 years from 2012 to 2016. In Korea, the Knowledge Management Society of Korea collected 167 papers and 787 keywords, and collected 132 papers and 640 keywords from the Korea Society of Management Information Systems in order to distinguish the research areas. Overseas papers collected 315 papers and 1,746 keywords published by Emerald. Also, we collected 382 papers and 1,633 keywords in the Korean Management Review and collected 646 papers and 2,879 keywords in the Korean Business Education Review. Frequency analysis and network analysis of 1,642 papers and 7,685 keywords are summarized as follows. The Knowledge Management Society of Korea has focused on knowledge sharing, and in 2016, interest in knowledge transfer and knowledge search has shifted. The Journal of Knowledge Management, which is published by Emerald, has been a major concern for knowledge transfer and knowledge sharing. The research trends of the Korea Society of Management Information Systems to distinguish a clear identity of knowledge management research are focusing on smart area and mobile domain such as information security domain, cloud, smart phone, and smart work. In the Korea Society of Management Information Systems research, the main subject of knowledge sharing is also commonly found.

A Study on Factors Affecting Knowledge Sharing Behaviors in Knowledge Management Systems (지식관리시스템을 활용한 지식공유행위에 영향을 미치는 요인에 관한 연구)

  • Lee, Seung-Han;Yu, Sung-Ho;Kim, Young-Gul
    • Knowledge Management Research
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    • v.3 no.1
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    • pp.1-18
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    • 2002
  • Many organizations implement knowledge management initiates by developing knowledge management systems. This study aims at investigating knowledge sharing behaviors in a knowledge management system and identifying factors affecting such behaviors. To do this, we defined knowledge sharing behaviors in a knowledge management system as registration and view of knowledge at a system. Based on this definition, we established a research model by identifying seven factors affecting both behaviors as independent variables: Learning orientation, Pressure to share knowledge, Top management support, Reward for knowledge sharing, Level of experience in IT, System quality, and Knowledge quality. The 14 hypotheses derived from a research model were tested by a correlation analysis and a multiple regression analysis with data from 165 respondents of the 21 organizations which implemented knowledge management initiatives. As results, both of knowledge registration and knowledge review were strongly affected by the learning-orientedness of an organization. Finally, we discussed results and limitations of this study.

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Vision and Research Challenges of the Next Generation Knowledge Management Systems : A Pervasive Computing Technology Perspective (편재형 컴퓨팅 기술을 적용한 차세대형 지식경영시스템의 비전과 연구 이슈)

  • Yoo, Keedong;Kwon, Ohbyung
    • Knowledge Management Research
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    • v.10 no.1
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    • pp.1-15
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    • 2009
  • As pervasive computing technology, which aims to get linked to useful knowledge, information or services anytime, anywhere, using any devices and/or artifacts, is proliferating, desirable impacts on knowledge management systems are now available. The pervasive computing technology will potentially enable the knowledge management systems to realize individualization and socialization and ultimately increase the knowledge processing productivity. However, researchers who apply the pervasive computing methodologies to novel way of knowledge management have been very few. These result in unsatisfactory consideration of establishing pervasive knowledge management systems. Hence, the purpose of this paper is to cast the vision of pervasive knowledge management and search for a couple of possible research issues and possibilities. This paper suggests a framework of ubiDSS, an amended knowledge management system for the next generation deploying pervasive and autonomous knowledge acquisition capabilities of ubiquitous computing technologies. Also the CKAM, context-based knowledge acquisition module, is illustrated as a prototype of future knowledge management systems.

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A Study on the Influence of Knowledge Management Activity Affecting Management Performance : Based on the Leading Corporation in Busan (지식경영활동이 경영성과에 미치는 영향에 관한 연구 : 부산시 선도기업을 대상으로)

  • Jeon, Jinhwan
    • Knowledge Management Research
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    • v.11 no.2
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    • pp.37-56
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    • 2010
  • Nowadays many companies expect to apply knowledge management mechanism for the explicit business performance improvement. Because peoples who employees are the understanding of knowledge contribution in the organization should try to achieve goal through the effective knowledge management activities. The purpose of this study is to examine the effect of major factors to support the performance of knowledge management in the company by using structural equation modeling. From the empirical result of this study with 485 leading corporation in Busan, we came to know that the infrastructure of knowledge management has influence on knowledge sharing and creating mechanism related to knowledge management activities. And, the knowledge management activities has positive influence on internal and external customer' satisfaction, and firm's social responsibility.

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Empirical Analysis of the Influence of Tourism Industry Knowledge Management Activities on Knowledge Management Efficiency (관광산업에서의 지식경영활동과 지식경영효율성 향상에 관한 실증연구)

  • Kwon, Soon-Jae;Lee, Kun-Chang
    • Knowledge Management Research
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    • v.10 no.3
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    • pp.1-16
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    • 2009
  • Recent trends in business are characterized by recognition of the importance of knowledge assets. Especially, this phenomenon is receiving more momentum as our society goes digital rapidly. The concept of Knowledge Management has long been used as an effective way of restructuring the management process of a firm. In literature regarding knowledge management, a number of successful cases were reported, where knowledge-based management activities could dramatically enhance a firm's strategic performance for years. However, there exists very little research investigating the effect of knowledge management on corporate competitiveness. Researchers as well as practitioners need more rigorous results about such issues, especially how much the knowledge management strategic initiatives may have an influence on the firm's competitiveness. In this sense, we need an empirical study adopting statistical approaches due to the existence of abundant knowledge management case studies. To fill this research void, this study proposes a research model testing whether knowledge management activities could improve corporate competitiveness. We collected 321 valid questionnaires from participants in knowledge management activities in the tourism industry and applied a structural equation model. Empirical results showed that knowledge management activities have a positive impact on knowledge management efficiency and finally corporate competitiveness. We hope that this study will shed light on further rigorous studies considering tourism industry as a major strategic activity.

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Development of an Instrument to Measure the Readiness of an Organization for Knowledge Management (조직의 지식경영 준비도(Readiness) 측정도구 개발에 관한 연구)

  • Kim, Hyogun;Kwon, Hee-Young;Jeong, Seong-Hwi
    • Knowledge Management Research
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    • v.2 no.1
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    • pp.45-63
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    • 2001
  • The role of knowledge as the key source of potential advantage for organizations and economies has become a hotly debated topic. Some studies found that organizations had their own knowledge management styles. Knowledge Management draws form existing resources that organizations may already have in place. Checking the organization's infrastructures for Knowledge Management is the first step for Knowledge Management. Although the as- is analysis of organizations before knowledge management is important, but there is no study on the readiness for Knowledge Management. This study reports on the development of an instrument designed to measure the readiness of an organization for knowledge Management. Starting with the literature, 4 dimensions - strategy, process, culture/people, and technology - and 18 factors were identified. Then, a questionnaire for measuring readiness was created. Finally, the instrument was pilot tested to prove its reliability and validity. Following the pilot test, the factors all demonstrated acceptable levels of reliability. The result is 19 factors instrument comprising 4 dimensions which provide a useful tool for measuring the readiness for Knowledge Management.

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Relationship between Knowledge Management Process and Organizational Effectiveness in Clinical Nurses (간호사의 지식관리활동과 조직유효성과의 관계)

  • Jeong, Seok-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.9 no.3
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    • pp.415-427
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    • 2003
  • Purpose: The purpose of this study was to investigate the degree and pattern of knowledge management process, and to identify the relationship between knowledge management process and organizational effectiveness in clinical nurses. Method: Participants were 665 regular clinical nurses who had worked for over 1 year in general units of 9 tertiary medical hospitals including 2 national university hospitals, 5 university hospitals, and 2 hospitals founded by business enterprises. Data were collected from March to May 2003 through questionnaires. Four structured instruments were used to collect the data: Knowledge Management Process Scale(Jeong, Lee, Lee, & Kim, 2003), cCommitment Questionnaire(Mowday, Steers, & Porter, 1979), General Satisfaction Scale(CooK, Hepworth, Wall, & Warr, 1981), and one for general characteristics. The data were analyzed using factor analysis, reliability analysis, descriptive analysis, cluster analysis, one-way ANOVA, Scheffe test, correlation analysis with the SPSS for Windows 10.0 program. Result: 1) The average score for knowledge management process in nurses was $3.08{\pm}.54$ on a 5-point Likert scale. In order from highest mean score, the elements of knowledge management process, were Knowledge $Utilization(3.35{\pm}.57)$, Knowledge $Sharing(3.07{\pm}.58)$, Knowledge $Creation(2.99{\pm}.63)$, and Knowledge $Storage(2.91{\pm}.82)$. 2) Four knowledge management patterns for nurses, which were derived from cluster analysis, were inactivate pattern, delayed pattern, activate pattern, and high-activate pattern of knowledge management. 3) The degree of knowledge management process activation and 4 elements of knowledge management process, Knowledge Creation, Knowledge Storage, Knowledge Sharing, and Knowledge Utilization, were significantly correlated with nurses' organizational commitment and job satisfaction(p=.000). 4) The nurses' organizational commitment and job satisfaction showed significant differences according to the knowledge management patterns derived from cluster analysis of high-activate pattern, activate pattern, delayed pattern, inactivate pattern(p=.000). Conclusion: These results suggest that there are four knowledge management patterns for nurses, and knowledge management process positively affects the nurses' organizational commitment and job satisfaction. From the above findings, knowledge management process is empirically verified as a useful and effective method to increase organizational effectiveness, and develop the organization.

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A study on the impacts of informal networks on knowledge diffusion in knowledge management

  • Choi, Ha-Nool;Yang, Keun-Woo
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • pp.329-341
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    • 2008
  • Knowledge management has garnered attention due to its role of maintaining competitive advantage. Creating and sharing knowledge is an essential part of managing knowledge. However, the best knowledge is underutilized because employees tend to seek knowledge through their informal networks, not reach out to other sources for obtaining the best knowledge. Prior studies on informal networks pointed out a negative influence of heavy reliance on learning through informal networks but they paid little attention to a structure of informal networks and its impacts on diffusion of knowledge. The aim of our study is to show impacts of informal network on knowledge management by employing a network structure and investigating diffusion of knowledge within it. Our study found out that performance of learning becomes lower in a highly clustered network. Creating random links such as serendipitous learning can improve performance of knowledge management. When employees rely on a knowledge management system, creating random links is not necessary. Costs of adopting knowledge affect performance of knowledge management.

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