• Title, Summary, Keyword: Intelligent personal assistant

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The interrelationship between the functional characteristics and the intelligent personal assistant (지능형 개인비서(IPA)의 기능특성과 사용의도의 연관성)

  • Kim, Chan-Woo;Suh, Chang-Kyo
    • The Journal of Information Systems
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    • v.26 no.4
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    • pp.163-188
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    • 2017
  • Purpose The purpose of this study is to empirically analyze the factors affecting the intention to use the IPA focusing on functional characteristics. Based on the research result, this research has significance in that it not only suggested strategic guidelines for the related business operators, it also helped identify the factors that will influence the intention to use an intelligent personal assistant centering on the functional characteristics of the IPA. Design/methodology/approach Accordingly, in an attempt to identify factors that will influence the intention to use the intelligent personal assistant, we proposed a research model, together with a corresponding hypothesis, which incorporates the functional characteristics (personalization, anthropomorphism, autonomy, communication ability, contextual offer) and perceived enjoyment of the intelligent personal assistant into a technology acceptance model. To verify the research hypothesis of this research, we have conducted a questionnaire survey with individuals who have used an intelligent personal assistant as target. And with the data collected from 215 copies of the questionnaire survey, we have carried out a path analysis using the PLS structural equation. Findings As a result, it turned out that, of the IPA functional characteristics, personalization had a positive effect on perceived usefulness, autonomy had a positive effect on perceived usefulness and perceived ease of use. Also, communication ability had a positive effect on perceived ease of use and perceived enjoyment, and anthropomorphism and contextual offer had a positive effect on perceived ease of use and perceived enjoyment and turned out to be major factors that increased the use intention of intelligent personal assistant.

An Empirical Study on the Use of Intelligent Personal Secretary Service Based on Value-based Acceptance Model (가치 기반 수용모델에 기반한 지능형 개인비서 서비스 사용에 대한 실증 연구)

  • Kim, Sanghyun;Park, Hyunsun;Kim, Bora
    • Knowledge Management Research
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    • v.19 no.4
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    • pp.99-118
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    • 2018
  • Recently, individuals are interested in a variety of products and services based on artificial intelligence. Among those products and services, an intelligent personal assistants are attracting many attention from IT companies as a next generation platform. Thus, the main purpose of this study is to investigate effects of intelligent personal assistant's benefits on user's value formation and adoption behavior based on Value-based Adoption Model. In addition, the moderating effect of personal innovativeness is examined through empirical analysis. Based on the analysis with the data from actual users, the results show that usefulness, enjoyment, technicality and cost advantage have significant influences on perceived value and correspondingly have an effect on intention to adopt. Personal innovativeness is related to the relationship between perceived value and intention to adopt. These findings may provide important insights to the relevant field regarding the use and spread of intelligent personal assistants.

A Comparative Study of the Use of Intelligent Personal Assistant Services Experiences: Siri, Google Assistant, Bixby (지능형 개인비서 서비스의 사용경험 비교 연구: 시리, 구글어시스턴트, 빅스비를 중심으로)

  • Yoo, Cho-Rong;Kim, Song-Hyun;Kim, Jin-Woo
    • Science of Emotion and Sensibility
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    • v.23 no.1
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    • pp.69-78
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    • 2020
  • This study compares and analyzes user experiences of intelligent personal assistant services based on the evaluation criteria of human-computer interaction to explore positive elements of user experiences and factors that could be improved. The research was conducted on Apple's Siri, Google's Google Associate, and Samsung's Bixby, which is presently the smartest personal assistant service on the market. The research method was to compare and analyze the concepts and characteristics of the current services through a literature review and by interviewing seven UI/UX design experts for the second 2 weeks using contextual inquiry. The interview reorganized Peter Morville's user experience honeycomb, reducing his seven usability principles down to five, asking questions about usability, convenience, visual attractiveness, reliability, and satisfaction. On the basis of the reconfigured usability principle, the assessment was conducted on the basis of the assessment timing and the system usability scale. This study is meaningful in that it analyzed the user experience of artificial intelligence personal assistant services both quantitatively and qualitatively.

A Study on the Intelligent Personal Assistant Development Method Base on the Open Source (오픈소스기반의 지능형 개인 도움시스템(IPA) 개발방법 연구)

  • Kim, Kil-hyun;Kim, Young-kil
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • pp.89-92
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    • 2016
  • The latest the siri and like this is offering services that recognize and respond to words in the smartphone or web services. In order to handle intelligently these voices, It needs to search big data in the cloud and requires the implementation of parsing context accuracy given. In this paper, I would like to propose the study on the intelligent personal assistant development method base on the Open source with ASR(Automatic Speech Recognition), QAS(Question Answering System) and TTS(Text To Speech).

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Mobile Terminal-Based User Interface for Intelligent Robots (휴대용 단말기 기반의 재능 로봇 사용자 인터페이스)

  • Kim Gi-Oh;Xuan Pham Dai;Park Ji-Hwan;Hong Soon-Hyuk;Jeon Jae-Wook
    • The KIPS Transactions:PartB
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    • v.13B no.2
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    • pp.179-186
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    • 2006
  • A user interface that connects a user to intelligent robots needs to be designed for executing them efficiently. In this paper, it is analyzed how to organize a mobile terminal based user interface according to the function and level of autonomy of intelligent robots and the user interface of PDA (Personal Digital Assistant) and smart phone is developed for controlling intelligent robots remotely. In the image-based user interface, a user can see the motion of a robot directly and control the robot. In the map-based interface, the quantity of transmission information is reduced and therefore a user can control the robot with a small delay of transmission time.

An User Experience of Proactive Intelligent Personal Assistant: Focusing on Google 'Nest Hub Max' (능동적 지능형 가상 비서의 사용자 경험 연구 : Google의 'Nest Hub Max'를 중심으로)

  • Cho, Soo Kyung;Kim, Jae-Yeop
    • Journal of Digital Convergence
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    • v.18 no.9
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    • pp.379-389
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    • 2020
  • This is a qualitative study about Google 'Nest Hub Max' that displays proactive intelligent personal assistant. Following the step of grounded theory, an in-depth interview for 6 users who had used this device for a month was taken. 186 concepts were discovered, categorized as 11 top-categories and 24 sub-categories. Paradigm diagram, considering axis-coding, was made and it have been narrowed down to 'Usage patterns' of proactive IPA, considering selective coding aspects. 'Usage patterns' were divided to passive and active user. Thus, neither passive user nor active user was satisfied about device and proactive IPA. This study is meaningful that it constructed basic data about the user experience of proactive IPA on this device. It will support the device or service that consists proactive IPA in the future.

Design and Implementation of Mobile Reservation System on Dot Net Framework (닷넷 기반에서의 모바일 환경 예약 시스템 설계 밑 구현)

  • 김정훈;장민석
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • pp.543-546
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    • 2004
  • 기존의 예약 시스템을 보게 되면 주로 뿔을 이용한 정보 검색 및 예약을 하는 일이 많았다. 하지만 요즘 들어서는 사용자들이 웹과 더불어 모바일 디바이스 즉, 핸드폰, PDA(Personal Digital Assistant), 스마트 폰 등의 사용률이 급격하게 증가하고 사회가 급변하게 돌아가기 때문에 언제 어디서든지 접할 수 있는 모바일 디바이스를 이용한 예약 시스템이 필요로 하게 된다. 그렇기 때문에 본 논문에서는 마이크로소프트 사의 닷넷 프레임워크 중에서 모바일 닷넷 프레임워크 또는 컴팩트 프레임워크를 기반으로 한 예약 시스템을 설계 및 구현 해보았다.

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A Study on Conversational Public Administration Service of the Chatbot Based on Artificial Intelligence (인공지능 기반 대화형 공공 행정 챗봇 서비스에 관한 연구)

  • Park, Dong-ah
    • Journal of Korea Multimedia Society
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    • v.20 no.8
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    • pp.1347-1356
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    • 2017
  • Artificial intelligence-based services are expanding into a new industrial revolution. There is artificial intelligence technology applied in real life due to the development of big data and deep learning related technology. And data analysis and intelligent assistant services that integrate information from various fields have also been commercialized. Chatbot with interactive artificial intelligence provide shopping, news or information. Chatbot service, which has begun to be adopted by some public institutions, is now just a first step in the steps. This study summarizes the services and technical analysis of chatbot. and the direction of public administration service chatbot was presented.

A Smart Script System for Implementing Intelligent Behaviors of Mobile Personal Assistants (모바일 퍼스널 어시스턴트의 지능 행위 구현을 위한 스마트 스크립트 시스템)

  • Kim, In-Cheol;Oh, Hui-Kyoung
    • The KIPS Transactions:PartB
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    • v.18B no.2
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    • pp.83-86
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    • 2011
  • In this paper, we present the plan execution model for dynamic mobile computing environments, and then introduce the smart script system developed on these base models. The smart script system includes the smart script language, in which the task knowledge of a mobile personal assistant is represented, and the script execution engine, by which the scripts are dynamically executed in response to the given task goal and the environmental changes. In order to evaluate the utility and the performance of our system, we implement an application service called Smart Reservation and conduct some experiments.

Maximum Likelihood-based Automatic Lexicon Generation for AI Assistant-based Interaction with Mobile Devices

  • Lee, Donghyun;Park, Jae-Hyun;Kim, Kwang-Ho;Park, Jeong-Sik;Kim, Ji-Hwan;Jang, Gil-Jin;Park, Unsang
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.9
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    • pp.4264-4279
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    • 2017
  • In this paper, maximum likelihood-based automatic lexicon generation using mixed-syllables is proposed for unlimited vocabulary voice interface for East Asian languages (e.g. Korean, Chinese and Japanese) in AI-assistant based interaction with mobile devices. The conventional lexicon has two inevitable problems: 1) a tedious repetition of out-of-lexicon unit additions to the lexicon, and 2) the propagation of errors during a morpheme analysis and space segmentation. The proposed method provides an automatic framework to solve the above problems. The proposed method produces a level of overall accuracy similar to one of previous methods in the presence of one out-of-lexicon word in a sentence, but the proposed method provides superior results with the absolute improvements of 1.62%, 5.58%, and 10.09% in terms of word accuracy when the number of out-of-lexicon words in a sentence was two, three and four, respectively.